Loewe Business Performance Manager - Digital & Omnichannel

LOEWE, a distinguished luxury brand established in Spain in 1846, is part of the LVMH Group, a global leader in luxury goods. Renowned for its commitment to craftsmanship and culture, LOEWE thrives under the creative leadership of Jack McCollough and Lazaro Hernandez. The brand is celebrated for its innovative approach to fashion, deeply rooted in Spanish heritage and expertise in leather goods. As an employer, LOEWE embraces diversity and inclusivity, fostering an environment where all individuals are valued and empowered.

1. Serve as the primary expert on e-commerce performance, analyzing sales trends and identifying key success drivers across global markets.
2. Develop and refine sales forecasts, translating them into actionable KPIs to guide teams and drive business outcomes.
3. Lead website optimization efforts, utilizing data-driven insights and A/B testing to enhance the customer journey and increase conversion rates.
4. Collaborate with cross-functional teams to ensure alignment and progress towards common objectives.
5. Manage relationships with external agencies, optimizing the use of CRO and tracking tools.
6. Design and implement reporting dashboards for clear visibility into e-commerce performance.
7. Conduct weekly business performance reviews, providing insights and recommendations to key stakeholders.
8. Analyze navigation behavior to identify user experience pain points and opportunities for improvement.
9. Integrate customer segmentation insights into analyses at both global and regional levels.

1. Minimum of 8 years of experience in E-commerce, Digital Performance, or Business Planning, preferably within the luxury or fashion industry.
2. Strong analytical and data-driven mindset with proficiency in Excel, PowerPoint, and BI tools such as Power BI and Google Analytics.
3. Strong business acumen and customer orientation, with the ability to translate data into actionable insights.
4. Excellent communication and presentation skills, capable of working effectively with cross-functional and international teams.
5. Fluency in English is essential; proficiency in Spanish is advantageous.
6. Passion for the luxury and fashion industry.

1. Analytical and data-driven mindset
2. Proficiency in Excel, PowerPoint, and BI tools
3. Strong business acumen
4. Customer orientation
5. Excellent communication and presentation skills
6. Cross-functional collaboration
7. Fluency in English

A minimum of 8 years in E-commerce, Digital Performance, or Business Planning, ideally within the luxury or fashion sector.

LOEWE offers a dynamic work environment with opportunities for professional growth and development, fostering a culture of inclusivity and empowerment.

LOEWE is dedicated to cultivating a workplace culture that values diversity and inclusivity, ensuring all employees feel valued and empowered. The brand's commitment to craftsmanship and culture is reflected in its modern interpretations of historical artistic achievements and its support for contemporary art and culture globally.