Le Bon Marché Receptionist

Paris • France

Thursday, March 6, 2025

Le Bon Marché, a distinguished entity within the LVMH Group, is renowned for its dedication to diversity and inclusion, consistently recognizing and nurturing talent. As a part of the Distribution Sélective business group, it offers a dynamic environment where creativity and selectivity converge to provide unparalleled customer experiences.

1. Greet and identify customer needs, providing information and guidance upon arrival at the restaurant.
2. Manage customer wait times and coordinate seating with the maître d'hôtel or head waiter.
3. Inform customers about the menu offerings.
4. Address customer objections or escalate issues to the manager when necessary.
5. Handle reservations and manage incoming calls for the restaurant.
6. Assist with dining room service as needed.

1. Minimum of 3 years of experience in customer relations.

1. Excellent interpersonal skills.
2. Dynamic, rigorous, organized, and autonomous.
3. Proficient in English.
4. Strong team player with excellent presentation skills.

A minimum of 3 years in customer relations, preferably within the luxury or hospitality industry.

The position offers an opportunity to work in a prestigious environment with a focus on gastronomy and luxury service.

Le Bon Marché fosters a culture of inclusivity and diversity, encouraging a collaborative and passionate workforce dedicated to delivering exceptional service and sharing a love for gastronomy with clients.