Le Bon Marché Personal Shopper

Paris • France

Friday, November 21, 2025

Le Bon Marché, a prestigious establishment since 1852, is renowned for its unique blend of art, fashion, design, beauty, and gastronomy, creating a legendary presence on the Rive Gauche. As part of the LVMH Group, Le Bon Marché is committed to fostering creativity and innovation while maintaining its exceptional character through continuous renovation and novel projects. The company values diversity and inclusivity, recognizing and recruiting talent from all backgrounds.

1. Significantly enhance sales in the Salons Particuliers and achieve set revenue targets.
2. Maintain constant communication with internal departments and luxury boutiques to meet client expectations.
3. Anticipate the needs of privileged clients by actively following store novelties and exclusives.
4. Propose personalized services tailored to client profiles.
5. Prospect and develop a high-potential client portfolio during in-store and external events.
6. Actively recruit new clients through networking and dynamism to expand the client base and appointments.
7. Ensure excellence in customer service in all interactions.
8. Act as an ambassador for the store, providing personalized welcomes both in-person and remotely, and developing shopping sessions in the Salons Particuliers.
9. Build and maintain long-term trust with clients through interactions.
10. Contribute to the grooming and presentation of the Salons Particuliers.
11. Promote Green Bon Marché brands to enhance visibility among clients.
12. Utilize Clienteling tools to actively manage the client portfolio.
13. Stay informed about fashion, Parisian lifestyle, restaurants, new concepts, and culture.
14. Develop internal and external networks to enhance service value.
15. Plan, anticipate, and manage team and Salon-related organizational tasks.

1. Confirmed experience of at least 5 years in the luxury or service industry.
2. Strong product knowledge across multiple domains (Fashion, Watches, Jewelry, Accessories) and excellent client knowledge (culture, preferences, local and international clientele).
3. Recognized client portfolio with the ability to transition it to the brand.
4. High adaptability, acute service sense, and situational intelligence.
5. Strong entrepreneurial spirit, autonomy, proactivity, and ability to identify and associate new trends with the client portfolio.
6. Excellent interpersonal skills, diplomacy, teamwork, and client orientation.
7. Fluency in English is required; proficiency in a third language is an advantage.

1. Client relationship management
2. Sales and revenue growth
3. Networking and client acquisition
4. Customer service excellence
5. Cultural and product knowledge
6. Adaptability and situational intelligence
7. Entrepreneurial mindset
8. Bilingual communication

Minimum of 5 years in the luxury or service industry with a proven track record in client management and sales.

The position offers a dynamic work environment within a prestigious brand, opportunities for professional growth, and the chance to work with a diverse and talented team.

Le Bon Marché fosters a culture of creativity, innovation, and inclusivity, emphasizing a commitment to diversity and the recognition of talent from all backgrounds. The workplace is dynamic and collaborative, encouraging employees to contribute to the brand's legacy of excellence and innovation.