Customer Relations Advisor

Le Bon Marché, established in 1852, is a legendary department store located on the Left Bank in Paris. It combines art with fashion, design with beauty, and gastronomy, cultivating a unique identity that embraces culture and tradition while continuously innovating its commercial spaces.

1. Act as an ambassador for Le Bon Marché's services, welcoming each client as a guest.
2. Provide personalized shopping experiences based on clients' interests.
3. Serve as a liaison for customer reception, orientation, and services within the store.
4. Promote and develop all services offered, including the 24 Sèvres loyalty card.
5. Welcome and guide customers throughout the store.
6. Collect and resolve customer complaints.

1. First experience in customer reception.
2. Excellent interpersonal skills and a strong sense of service in a high-end environment.
3. Fluent in English; proficiency in a third language is a plus.
4. Available to work on Saturdays and some Sundays.

1. Enthusiastic and dynamic with an initiative-driven mindset.
2. Ability to work effectively in a team.
3. Responsive and adaptable.

Entry-level experience in customer reception.

Positions available on a full-time basis (35 hours), distributed over 4 working days and 3 days off per week.

Le Bon Marché values diversity and inclusivity, recognizing all talents. The store is located in Paris, France, offering a high-end shopping environment.