Le Bon Marché Client Relations Advisor

Paris • France

Tuesday, July 8, 2025

Le Bon Marché, a distinguished entity within the LVMH Group, epitomizes the fusion of art and commerce. Established in 1852, this iconic Parisian department store is renowned for its innovative approach to retail, seamlessly blending fashion, design, beauty, and gastronomy. As part of LVMH, a global leader in luxury goods, Le Bon Marché offers employees the opportunity to contribute to a legacy of excellence and creativity.

1. Serve as an ambassador for Le Bon Marché's services, welcoming each client with the utmost hospitality.
2. Provide personalized guidance and orientation to clients within the store, ensuring a memorable shopping experience.
3. Promote and facilitate the development of store services, including the 24 Sèvres loyalty card.
4. Address and resolve customer complaints efficiently and professionally.

1. Previous experience in a customer-facing role, preferably within a luxury environment.
2. Fluency in English; proficiency in a third language is advantageous.
3. Availability to work on Saturdays and select Sundays.

1. Exceptional interpersonal and communication skills.
2. Strong service orientation with the ability to cater to a discerning clientele.
3. Enthusiastic, dynamic, and proactive with a team-oriented mindset.
4. Ability to stand for extended periods and handle light to moderate loads.

Entry-level experience in customer service, particularly in a high-end setting.

Full-time permanent position with a work schedule of four days on and three days off per week. The company is committed to diversity and inclusion, recognizing and valuing all talents.

Le Bon Marché fosters a culture of innovation and inclusivity, deeply rooted in its heritage of creativity and excellence. The workplace is dynamic, with a strong emphasis on teamwork and customer satisfaction, reflecting the brand's commitment to offering an exceptional shopping experience.