Le Bon Marché Application Manager

Paris • France

Friday, November 21, 2025

Le Bon Marché, a distinguished entity within the LVMH group, is renowned for its commitment to diversity and inclusion, actively seeking to recognize and recruit talent from all backgrounds. As a leader in the selective distribution sector, Le Bon Marché offers a dynamic environment where innovation and tradition converge, providing employees with a unique platform to excel in the luxury retail industry.

1. Identify and analyze the need for evolutions or dysfunctions in tools and work methods, ensuring timely implementation in collaboration with project leaders.
2. Organize user acceptance testing with business stakeholders and document solutions for user delivery, providing necessary training.
3. Maintain regular communication with stakeholders, including business, production, and solution providers, regarding project progress.
4. Manage the relationship with the Service Desk, ensuring service levels are maintained and improved through regular follow-ups and procedure development.
5. Provide Level 2 user support for application use and associated work methods, analyzing anomalies and addressing root causes.
6. Communicate anomalies to solution providers when necessary and evaluate their criticality, alerting supervisors as needed.
7. Identify recurring dysfunctions and propose solutions to address issues at their source, updating documentation and identifying training needs.

1. Degree in Computer Science or related field.
2. Initial experience in a similar role.

1. Proficiency in SAP and Excel.
2. Strong communication skills with the ability to prioritize effectively.
3. Curiosity, methodical approach, and organizational skills.

Entry-level experience in a similar role is required.

Degree in Computer Science or related field.

Le Bon Marché offers a hybrid working mode, fostering a balance between professional and personal life. The company is committed to diversity and recognizes all talents, providing a supportive and inclusive work environment.

Le Bon Marché prides itself on a culture that values diversity and inclusion, fostering an environment where all talents are recognized and nurtured. As part of the LVMH group, the company combines the heritage of luxury retail with modern innovation, offering a unique workplace for growth and development.