Kering Service Management Intern

Milan • Italy

Friday, September 12, 2025

Kering is a distinguished global luxury conglomerate, renowned for its stewardship of iconic fashion houses such as Gucci, Saint Laurent, and Bottega Veneta, among others. With a commitment to excellence, sustainability, and cultural enrichment, Kering nurtures creativity and innovation across its diverse portfolio. The Kering Technologies division is pivotal in providing cutting-edge solutions for cross-brand services, aligning business needs with IT infrastructure to foster a seamless operational environment.

1. Review current processes to understand workflows and best practices.
2. Assist in implementing service improvement practices.
3. Prepare and update process guides and technical documentation.
4. Create reports on activities and processes.
5. Review key performance indicators in collaboration with stakeholders.

1. Graduate in Computer Science, Engineering, Business Administration, or equivalent.
2. Familiarity with the ITIL Framework.

1. Strong listening and analytical skills.
2. Organizational proficiency with an analytical approach.
3. Cooperative and committed demeanor.
4. Proficiency in MS Office Suite.
5. Fluency in Italian and English; knowledge of French is advantageous.

No prior experience required, but familiarity with IT service management processes is beneficial.

Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field.

Opportunity to join a dynamic team within a global luxury group with extensive learning and growth possibilities. Commitment to talent development and internal mobility.

Kering fosters a stimulating and fulfilling workplace environment, promoting leadership skills and encouraging employees to reach their full potential. The company values diversity in all its forms and is committed to building an inclusive workforce.