Kering Eyewear Sales Support Specialist

Bridgewater • USA

Thursday, August 28, 2025

Kering Eyewear, a distinguished subsidiary of the global luxury conglomerate Kering Group, stands as a pivotal entity in the luxury eyewear market. Established in 2014, Kering Eyewear is renowned for its comprehensive portfolio of 14 prestigious brands, including proprietary names like LINDBERG and Maui Jim, alongside iconic fashion houses such as Gucci, Cartier, and Saint Laurent. The company excels in designing, developing, and distributing high-end eyewear, embodying the luxury and innovation synonymous with the Kering Group.

1. Provide support to the commercial team, particularly Brand Ambassadors, within designated regions.
2. Ensure timely onboarding and training of Brand Ambassadors.
3. Achieve Sales Support KPIs through effective communication via phone and email.
4. Manage order processes, including acquisition, invoicing, and adherence to trade terms.
5. Coordinate delivery logistics and act as the primary contact for queries or issues.
6. Serve as the initial point of contact for commercial, logistics, and product claims.
7. Conduct monthly regional calls to discuss process improvements and updates.
8. Deliver luxury service to Elite Customers in line with Service Level Agreements.
9. Validate and expedite active Quarterly Promotions for swift order management.
10. Enhance and comply with customer service procedures, processes, and systems.
11. Participate actively in the organization and execution of sales events.
12. Maintain customer master data with accuracy and integrity, including pricing.
13. Support commercial returns in line with trade terms and policy.
14. Generate sales and customer-related reports for the sales team and customers.
15. Engage in ad hoc sales-related activities.

1. Minimum of 2 years experience in B2B Account Management.
2. Proficiency in French is mandatory.

1. Advanced Excel skills, including pivot tables and lookup formulas.
2. Proactive multitasking abilities in a dynamic environment.
3. Experience with CRM or SAP systems is advantageous.
4. Strong communication and presentation skills.
5. Excellent organizational skills and attention to detail.

A minimum of 2 years in B2B Account Management is required.

Salary range: $24-28 per hour.

Kering Eyewear offers a stimulating and fulfilling workplace environment with opportunities for professional growth and talent development within a global luxury group.

Kering Eyewear is committed to fostering a diverse and inclusive workplace, valuing diversity in all its forms. The company promotes leadership skills and internal mobility, encouraging employees to reach their full potential in a supportive environment.