Kering Eyewear Retail Excellence Manager

Milan • Italy

Tuesday, February 11, 2025

Kering Eyewear stands as a global leader in the luxury and high-end eyewear sector, renowned for its impressive portfolio of powerful brands. As part of the prestigious Kering Group, a conglomerate celebrated for its commitment to luxury, Kering Eyewear designs, develops, manufactures, and markets some of the most coveted frames and sunglasses. The company thrives on innovation and creativity, empowering its brands to excel in both artistic and financial realms, while maintaining a strong focus on sustainability.

1. Implement technical training programs for various target groups including Sales Associates, Brand Ambassadors, and LABs in the designated region.
2. Execute training programs using diverse formats such as classroom sessions, in-store training, on-field coaching, and webinars.
3. Collaborate with different sales channels to understand their business models and define effective training strategies.
4. Coordinate and serve as the main point of contact for training plans with key channels.
5. Customize training materials provided by headquarters to meet specific market needs.
6. Support local sales events by reinforcing technical messages during collection presentations.
7. Conduct efficient store visits aligned with key channel priorities and objectives, while also monitoring competitors.
8. Analyze key performance indicators to assess training relevance and effectiveness.
9. Manage and monitor the travel budget to ensure cost-effectiveness.
10. Proactively seek new and efficient training solutions and methodologies.
11. Understand brand business models and objectives, focusing on brand DNA, heritage, collections, product features, and technicalities.

1. 3-4 years of experience in a similar role.
2. Degree in Optics and Optometry or relevant experience in the Optical Industry.

1. Excellent training content creation and copywriting skills.
2. Fluent in Italian and English.
3. Proficiency in MS Office with advanced expertise in PowerPoint.
4. Familiarity with both traditional and modern training methods.
5. Strong results orientation and respect for deadlines.
6. Dynamic, proactive, flexible, and curious with a commitment to teamwork.
7. Strong team player and excellent communicator with an entrepreneurial spirit.
8. Problem-solving skills and autonomy.
9. Passion for optical training and product development.
10. Willingness to travel 60% of the time within the EMEA region.

3-4 years of experience in a similar role within the optical industry.

Degree in Optics and Optometry or relevant experience in the Optical Industry.

The position offers the opportunity to join a thriving company within a global luxury group, with endless possibilities for learning and growth. Kering is committed to talent development and fostering internal mobility, promoting leadership skills and helping employees reach their full potential.

Kering Eyewear promotes a stimulating and fulfilling workplace environment, valuing diversity in all its forms. The company is committed to building a diverse workforce, encouraging employees to express their talents individually and collectively, and adapting to a changing world. As an Equal Opportunity Employer, Kering welcomes applications from all qualified candidates.