Kering Eyewear Customer Service Consultant
LINDBERG, a distinguished name in the eyewear industry, is renowned for its innovative approach to design and craftsmanship. As part of Kering Eyewear, LINDBERG benefits from being under the umbrella of a global luxury conglomerate known for its portfolio of powerful brands. Kering Eyewear leads the market in luxury and high-end eyewear, offering a unique ensemble of frames and sunglasses.
- Provide exceptional customer service and product consultation via phone and email.
- Process and register customer orders efficiently.
- Follow up on customer inquiries to ensure satisfaction.
- Handle and process customer claims with professionalism.
- Fluency in Thai and Mandarin; additional languages are advantageous.
- Positive and outgoing personality with high levels of loyalty and responsibility.
- Commitment to delivering outstanding customer service.
- Strong communication and interpersonal skills.
- Comfortable with multitasking in a dynamic environment.
- Advanced language proficiency in Thai and Mandarin.
- Excellent communication skills.
- Strong interpersonal skills.
- Ability to multitask effectively.
- Proficiency in CRM and SAP systems.
Previous experience in customer service or a related field is preferred.
The role offers a challenging and rewarding environment where creativity and collaboration are encouraged. Employees are empowered to achieve their full potential.
LINDBERG fosters a creative and collaborative workplace culture where innovation thrives. As part of Kering, the company values diversity in all its forms, believing it enriches the workplace and fosters adaptability in a changing world.


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