Kering Eyewear Customer Service Consultant

Shanghai • China

Wednesday, July 9, 2025

LINDBERG, a distinguished name in the eyewear industry, is renowned for its innovative approach to design and craftsmanship. As part of Kering Eyewear, LINDBERG benefits from being under the umbrella of a global luxury conglomerate known for its portfolio of powerful brands. Kering Eyewear leads the market in luxury and high-end eyewear, offering a unique ensemble of frames and sunglasses.

1. Provide exceptional customer service and product consultation via phone and email.
2. Process and register customer orders efficiently.
3. Follow up on customer inquiries to ensure satisfaction.
4. Handle and process customer claims with professionalism.

1. Fluency in Thai and Mandarin; additional languages are advantageous.
2. Positive and outgoing personality with high levels of loyalty and responsibility.
3. Commitment to delivering outstanding customer service.
4. Strong communication and interpersonal skills.
5. Comfortable with multitasking in a dynamic environment.

1. Advanced language proficiency in Thai and Mandarin.
2. Excellent communication skills.
3. Strong interpersonal skills.
4. Ability to multitask effectively.
5. Proficiency in CRM and SAP systems.

Previous experience in customer service or a related field is preferred.

The role offers a challenging and rewarding environment where creativity and collaboration are encouraged. Employees are empowered to achieve their full potential.

LINDBERG fosters a creative and collaborative workplace culture where innovation thrives. As part of Kering, the company values diversity in all its forms, believing it enriches the workplace and fosters adaptability in a changing world.