Kering E-commerce Run Specialist Intern

Kering, a global luxury group with a rich family and entrepreneurial heritage, encompasses a collection of esteemed Houses renowned for their creativity in couture, ready-to-wear, leather goods, jewelry, eyewear, and beauty. The Group's portfolio includes iconic brands such as Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, Kering Eyewear, and Kering Beauté. Driven by a commitment to excellence, sustainability, and culture, Kering's vision is encapsulated in its signature: 'Creativity is our Legacy.' With 47,000 employees, Kering achieved a revenue of €17.2 billion in 2024.

1. Assist in the preparation of bi-monthly and weekly presentations for brands, covering bug resolution status, process updates, and training.
2. Monitor escalated bugs and prioritize them with L2 (support run) and L3 (support build) teams.
3. Test proposed solutions for bug resolution.
4. Update documentation for end users.
5. Provide potential support for omnichannel feature deployments in regions.

1. Fluency in English is mandatory.

1. Proficiency in JIRA and preferably Service Now.
2. Advanced skills in Excel and PowerPoint.
3. Familiarity with Tableau and/or PowerBI is advantageous.
4. Strong communication and organizational skills.
5. Ability to adapt and demonstrate diplomacy in a demanding environment.

A keen interest in e-commerce and omnichannel operations within the luxury sector is essential.

This internship offers the chance to join a dynamic team and gain exposure to a wide variety of missions, projects, and roles in a stimulating recruitment environment. Interns will develop a comprehensive understanding of e-commerce and luxury, with insights into both backend and frontend challenges on an international platform.

Kering is committed to diversity in all its forms—gender, age, nationality, culture, disability, religious beliefs, and sexual orientation—enriching the workplace. The company provides opportunities for employees to express their talents individually and collectively, enhancing adaptability in a changing world. As an equal opportunity employer, Kering welcomes applications from all qualified candidates, regardless of their background.