Kering CRM Strategy Intern

Kering, a global luxury group with a rich family and entrepreneurial history, encompasses a collection of renowned Houses celebrated for their creativity in couture, ready-to-wear, leather goods, jewelry, eyewear, and beauty. The group includes prestigious brands such as Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, Kering Eyewear, and Kering Beauté. Inspired by their heritage, the Houses design and craft exceptional products and experiences that embody Kering's commitment to excellence, sustainability, and culture, encapsulated in the group's signature: Creativity is our Legacy. With 47,000 employees, Kering achieved a revenue of 17.2 billion euros in 2024.

1. Monitor and report on current trends, technologies, and best practices in customer engagement to inform team strategies.
2. Conduct regular benchmarks for Kering's Client Engagement team and the Houses.
3. Facilitate knowledge-sharing initiatives within the group and with the Houses.
4. Participate in the planning and execution of events, including coordination with internal and external stakeholders.
5. Contribute to CRM projects by formulating recommendations and action proposals based on identified client needs and challenges.
6. Prepare detailed presentations for various stakeholders.

1. Currently enrolled in a business school (Master's level), specializing in Digital, CRM, or Marketing.
2. Previous experience in CRM/Marketing departments or as a strategy consultant is advantageous.

1. Strong organizational, writing, and analytical skills with a keen ability to synthesize information.
2. Creative and autonomous with a proactive and dynamic approach.
3. Ability to manage priorities and adapt to scheduling constraints.
4. Proficient in Microsoft Office and Google Suite.
5. Excellent communication skills in both French and English.

No specific experience required, but prior exposure to CRM or marketing departments is beneficial.

Currently pursuing a Master's degree in Business, specializing in Digital, CRM, or Marketing.

Opportunity to contribute to meaningful projects impacting Kering's ambitious sustainability goals, gaining practical experience in a versatile role within a team committed to sustainable practices in the luxury sector.

Kering is committed to diversity in all its forms—gender, age, nationality, culture, disability, religious beliefs, and sexual orientation—believing it enriches the workplace. Employees are encouraged to express their talents both individually and collectively, enhancing the group's adaptability in a changing world. As an equal opportunity employer, Kering welcomes applications from all qualified candidates, regardless of their background.