Kering AI Client Service Developer Intern
Kering is a global luxury group renowned for its exceptional creativity in fashion, leather goods, jewelry, eyewear, and beauty. It encompasses a distinguished portfolio of brands including Gucci, Saint Laurent, Bottega Veneta, Balenciaga, and others. As a part of this prestigious conglomerate, Kering is committed to excellence, sustainability, and cultural enrichment, with a workforce of 47,000 employees and a revenue of €17.2 billion in 2024.
- Collaborate with developers to design, test, and integrate AI features within Salesforce Service Cloud.
- Participate in the development of Proofs of Concept (POC) to explore innovative use cases.
- Contribute to data preparation, model training, tuning, and performance evaluation.
- Document technical solutions and share insights with stakeholders.
- Maintain active awareness of the latest advancements in AI, Machine Learning, LLM, and Salesforce innovations to bring new ideas to the team.
- Currently pursuing a degree in computer science, data science, artificial intelligence, or a related field.
- Strong programming skills in Python, JavaScript, or Apex.
- Good understanding of AI/ML concepts and tools (NLP, LLMs, TensorFlow, PyTorch).
- Interest in Salesforce technologies; prior knowledge of Service Cloud is a plus.
- Analytical mindset with strong problem-solving abilities.
- Proficiency in English, both written and spoken.
No prior professional experience required, but a strong academic background in relevant fields is essential.
Currently pursuing a degree in computer science, data science, artificial intelligence, or a related field.
The internship offers the opportunity to work on impactful projects at the heart of digital transformation in customer service, within a passionate and multicultural team.
Kering fosters a diverse workplace where all forms of diversity—gender, age, nationality, culture, disability, religious beliefs, and sexual orientation—are valued. The company promotes an inclusive environment that encourages employees to express their talents individually and collectively, enhancing adaptability in a changing world.

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