Kering After Sales Intern

Singapore • Singapore

Wednesday, July 9, 2025

Kering is a distinguished global luxury group, renowned for its family-led ethos and commitment to nurturing creativity across its diverse portfolio of esteemed brands. These include iconic names such as Gucci, Saint Laurent, Bottega Veneta, Balenciaga, and Alexander McQueen, among others. With a steadfast dedication to excellence, sustainability, and cultural enrichment, Kering's creative Houses are celebrated for their exceptional craftsmanship in ready-to-wear, couture, leather goods, jewelry, eyewear, and beauty. As of 2024, Kering proudly employs 47,000 individuals and has achieved a revenue of €17.2 billion, underscoring its influential presence in the luxury fashion industry.

1. Assist in managing service requests for product damage claims, exchanges, and returns using the system tool.
2. Log, track, and update service cases accurately in the system.
3. Communicate with brand stores regarding service updates, timelines, and next steps.
4. Handle stakeholder enquiries through the service system.
5. Support preparation of regular reports on common service issues, product recalls, and customer feedback.
6. Coordinate with third-party logistics and repair vendors at headquarters for follow-ups on repairs and spare parts.
7. Ensure proper documentation and filing on shared drives.
8. Perform any other ad-hoc tasks related to the After Sales function.

1. Currently pursuing undergraduate studies, preferably in Supply Chain or a related field.

1. Strong communication skills with good writing proficiency.
2. Detail-oriented with effective time management.
3. Collaborative team player with a proactive, can-do attitude.

No prior experience required, but a background in supply chain or related fields is preferred.

Currently pursuing undergraduate studies, preferably in Supply Chain or a related field.

Opportunity to join a dynamic team in a global luxury group with endless possibilities to learn and grow. Commitment to fostering internal mobility and talent development.

Kering is dedicated to fostering a diverse workforce, embracing diversity in all its forms, including gender, age, nationality, culture, religious beliefs, and sexual orientation. This inclusive environment encourages the expression of talent and adaptability to a changing world. As an Equal Opportunity Employer, Kering welcomes applications from all qualified candidates, ensuring a stimulating and fulfilling workplace.