Kenzo Store Manager

Kenzo, a distinguished name in the luxury fashion industry, is renowned for its vibrant and eclectic designs that seamlessly blend cultural influences. As part of the esteemed LVMH group, Kenzo offers a dynamic and prestigious work environment where innovation and creativity are at the forefront. Employees are encouraged to embody the brand's unique spirit and contribute to its legacy of excellence.

1. Serve as a brand ambassador by embodying and communicating the brand's values and image.
2. Implement and maintain visual guidelines to ensure an elevated brand image in the store.
3. Enhance and uphold customer service standards to deliver world-class service consistently.
4. Develop and drive a CRM strategy to foster client relationships.
5. Manage and motivate the team to increase sales and productivity.
6. Monitor stock levels and minimize stock loss through regular inventory checks.
7. Collaborate with the Managing Director to set sales and KPI targets.
8. Analyze sales performance and market trends to propose strategic action plans.
9. Conduct regular team reviews to communicate objectives and provide feedback.
10. Coach, train, and develop the sales team to ensure high performance.
11. Ensure adherence to company policies and procedures.
12. Submit weekly reports to stakeholders and build strong relationships with them.

1. Minimum of 3 years' experience in a luxury retail environment, with at least 2 years in a managerial role.
2. Proven ability to analyze sales reports and identify business opportunities.
3. Demonstrated experience in driving positive customer interactions.
4. Strong verbal and written communication skills.
5. Excellent organizational skills.
6. Ability to inspire and influence a team with integrity and professionalism.
7. Flexibility to work retail hours, including evenings, weekends, and holidays.

1. Leadership and team management
2. Sales analysis and strategic planning
3. Customer relationship management
4. Strong communication and organizational skills
5. Adaptability in fast-changing environments

A minimum of 3 years in a luxury retail setting, with at least 2 years in a management capacity.

Competitive benefits package, inclusive of opportunities for career advancement within a prestigious luxury brand.

Kenzo fosters a culture of creativity and innovation, encouraging employees to express their individuality while working collaboratively towards shared goals. The brand values diversity and inclusivity, creating a supportive environment where all team members can thrive.