Kenzo Store Manager

Barcelona • Spain

Thursday, August 7, 2025

Kenzo, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH group, renowned for its commitment to excellence and innovation. As an employer, Kenzo offers a dynamic environment where creativity and passion are at the forefront, providing opportunities for professional growth within a global network of luxury brands.

1. Embody and communicate the brand's passion and pride, maintaining an authentic representation of Kenzo's image.
2. Implement and uphold visual guidelines to ensure the store reflects an elevated brand image.
3. Enhance customer service standards, ensuring world-class service is consistently delivered.
4. Develop and drive a CRM strategy to foster client relationships.
5. Manage and motivate the team to increase sales and productivity, setting and achieving sales and KPI targets.
6. Monitor stock levels and minimize stock loss through regular cycle counts and inventories.
7. Analyze sales performance, market trends, and propose action plans to maximize sales.
8. Conduct regular team reviews to communicate objectives, recognize success, and provide feedback.
9. Coach, train, and develop the sales team to ensure a high-performance atmosphere.
10. Ensure adherence to company policies and procedures, communicating any discrepancies.
11. Submit weekly reports to stakeholders and build strong relationships with local and remote stakeholders.

1. 3+ years of experience in a luxury retail environment, with at least 2 years in a managerial role.
2. Entrepreneurial mindset with the ability to thrive in fast-paced environments.
3. Proven ability to analyze selling reports and identify business trends.
4. Experience in driving positive customer interactions.
5. Strong verbal and written communication skills.
6. Excellent organizational skills.
7. High level of integrity and professionalism.
8. Flexibility to work a retail schedule, including evenings, weekends, and holidays.

1. Leadership and team management
2. Customer relationship management
3. Sales analysis and forecasting
4. Visual merchandising
5. Communication and organizational skills
6. Problem-solving and strategic planning

A minimum of 3 years in a luxury retail environment, including at least 2 years in a managerial capacity.

Kenzo offers a comprehensive benefits package, including opportunities for career advancement within the LVMH group, fostering both personal and professional development.

Kenzo fosters a vibrant and inclusive workplace culture, emphasizing creativity, innovation, and collaboration. As part of the LVMH group, employees are encouraged to pursue excellence and are provided with ample opportunities for growth and development within the luxury fashion industry.