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Kenzo Store Manager
Kenzo, a distinguished name in the luxury fashion industry, is part of the prestigious LVMH Group. Renowned for its vibrant and eclectic designs, Kenzo offers a dynamic work environment that fosters creativity and innovation. As part of LVMH, employees benefit from the resources and opportunities provided by one of the world's leading luxury conglomerates.
- Embody and communicate the brand's passion and pride, serving as a brand ambassador.
- Implement and maintain visual guidelines to ensure an elevated brand image.
- Enhance customer service standards to consistently deliver world-class service.
- Develop and drive a CRM strategy to enhance client relationships.
- Manage and motivate the team to increase sales and productivity.
- Ensure optimal stock levels and minimize stock loss through regular inventory checks.
- Set and monitor sales and KPI targets in collaboration with the Managing Director.
- Analyze market trends to develop competitive strategies.
- Conduct regular team reviews to communicate objectives and provide feedback.
- Coach, train, and develop the sales team to maintain a high-performance atmosphere.
- Ensure adherence to company policies and procedures.
- Submit weekly reports to stakeholders in Paris and build strong stakeholder relationships.
- Minimum of 3 years' experience in a luxury retail environment, with at least 2 years in a managerial role.
- Entrepreneurial mindset with the ability to thrive in fast-paced environments.
- Proven ability to analyze sales reports and identify business opportunities.
- Experience in driving positive customer interactions.
- Strong verbal and written communication skills.
- Excellent organizational skills.
- High level of integrity and professionalism.
- Leadership and team management
- Customer relationship management
- Sales analysis and forecasting
- Visual merchandising
- Stakeholder communication
- Organizational skills
- Flexibility to work retail hours
A minimum of 3 years in luxury retail, including at least 2 years in a management position.
The position is open to individuals with disabilities, promoting an inclusive workplace.
Kenzo fosters a vibrant and inclusive workplace culture, encouraging creativity and innovation. As part of the LVMH Group, employees are part of a global network that values diversity and professional growth.