Kenzo Store Manager

Barcelona • Spain

Thursday, June 19, 2025

Kenzo, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH group, known for its commitment to excellence and innovation. As an employer, Kenzo offers a dynamic and inspiring work environment where creativity and passion are highly valued.

1. Serve as a brand ambassador, embodying the brand image and values for customers and the store team.
2. Implement and maintain visual guidelines to ensure an elevated brand image.
3. Enhance customer service standards to deliver world-class service.
4. Develop and drive a CRM strategy.
5. Manage and motivate the team to increase sales and productivity.
6. Monitor stock levels and minimize stock loss through regular inventory checks.
7. Collaborate with the Managing Director to set sales and KPI targets.
8. Analyze sales performance and forecast trends to maximize sales.
9. Conduct regular team reviews to communicate objectives and provide feedback.
10. Coach and develop the sales team to ensure high performance.
11. Ensure adherence to company policies and procedures.
12. Submit weekly reports to stakeholders in Paris and build strong relationships with them.

1. 3+ years of experience in a luxury retail environment, with at least 2 years in a managerial role.
2. Entrepreneurial mindset and ability to thrive in fast-paced environments.
3. Proven ability to analyze selling reports and identify business opportunities.
4. Demonstrated experience in driving positive customer interactions.
5. Strong verbal and written communication skills.
6. Excellent organizational skills.
7. Flexibility to work a retail schedule including evenings, weekends, and holidays.

1. Leadership and team management
2. Customer service excellence
3. Sales and business acumen
4. CRM strategy development
5. Inventory management
6. Communication and organizational skills

A minimum of 3 years in luxury retail, including at least 2 years of direct management experience.

This position is open to individuals with disabilities, promoting an inclusive workplace.

Kenzo fosters a culture of creativity, innovation, and inclusivity, where employees are encouraged to express their individuality and contribute to the brand's legacy. The work environment is dynamic and supportive, with a focus on professional growth and development.