Kenzo Store Manager

Barcelona • Spain

Monday, May 19, 2025

Kenzo, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH group, known for its commitment to excellence and innovation. As an employer, Kenzo offers a dynamic and inspiring work environment where creativity and passion are highly valued. Employees are encouraged to embody the brand's rich heritage while contributing to its modern evolution.

1. Communicate an authentic passion and pride for the brand, embodying its image for customers and the store team.
2. Implement and maintain all visual guidelines to uphold an elevated brand image.
3. Enhance customer service standards to ensure world-class service is consistently delivered.
4. Develop and drive a CRM strategy to improve client management.
5. Manage and motivate the team to increase sales and deliver productivity.
6. Ensure stock levels are maintained and stock loss is minimized through regular inventory checks.
7. Set sales and KPI targets in liaison with the Managing Director.
8. Monitor and communicate market trends to create competitive strategies.
9. Schedule regular reviews with the team to communicate objectives and provide feedback.
10. Coach, train, and develop the sales team to ensure high performance.
11. Ensure adherence to company policies and procedures.
12. Submit weekly reports to stakeholders and build strong relationships with them.

1. 3+ years' experience in a luxury retail environment, with at least 2 years in a managerial role.
2. Proven experience in driving positive customer interactions.
3. Strong verbal and written communication skills.
4. Excellent organizational skills.
5. Flexibility to work retail schedules, including evenings, weekends, and holidays.

1. Entrepreneurial perspective and ability to succeed in fast-changing environments.
2. Ability to analyze selling reports and identify business trends and opportunities.
3. Passion to inspire and influence a team with integrity and professionalism.

A minimum of 3 years in luxury retail, with at least 2 years of direct management experience.

This position is open to individuals with disabilities, promoting an inclusive work environment.

Kenzo fosters a culture of creativity and innovation, encouraging employees to express their unique talents while aligning with the brand's prestigious legacy. The workplace is dynamic and collaborative, with a strong emphasis on professional growth and development.