Kenzo Sales Consultant

London • UK

Tuesday, December 24, 2024

Kenzo, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH group. The brand is renowned for its innovative designs that blend the playful urbanity of its founder, Kenzo Takada, with contemporary street culture. Under the visionary direction of Artistic Director Nigo, Kenzo continues to evolve, offering a unique 'real-to-wear' wardrobe that transcends traditional fashion categories.

1. Serve as a brand ambassador, delivering an exceptional customer journey to build and maintain client loyalty.
2. Welcome clients to the store, ensuring a comfortable and inviting environment.
3. Cultivate relationships with clients to assist in product selection, maintaining rapport and offering expert advice.
4. Introduce complementary products and share in-depth product knowledge.
5. Confidently and professionally process sales while nurturing client relationships.
6. Collect and manage client CRM details to maintain and expand the client book with personalized follow-ups.
7. Uphold store standards in stock management and adhere to visual merchandising guidelines.
8. Exceed behavioral expectations by adhering to dress code and appearance standards set by the Store Manager.
9. Enhance product knowledge by staying informed about fashion trends and participating in in-store training.
10. Support stock control and management.

1. Minimum of 3 years of sales experience

1. Passion for fashion and sales
2. Commitment to achieving and exceeding targets
3. Focus on client needs and experience
4. Excellent personal presentation
5. Understanding of Retail KPIs

A minimum of 3 years of experience in sales, preferably within the luxury fashion sector.

Opportunities for career growth within the LVMH group, access to industry-leading training programs, and the chance to work in a dynamic and creative environment.

Kenzo fosters a culture of creativity and innovation, rooted in a rich heritage while embracing modernity. The workplace is dynamic, encouraging personal growth and professional development, and values the unique contributions of each team member.