Kenzo Sales Consultant

Bicester • UK

Tuesday, July 8, 2025

Kenzo, a distinguished name in the luxury fashion industry, is renowned for its unique blend of pop culture and street style, a legacy initiated by its founder Kenzo Takada. As part of the LVMH conglomerate, Kenzo benefits from the expansive resources and global reach of this leading luxury goods group. Under the creative direction of Nigo, Kenzo continues to innovate, offering 'real-to-wear' collections that resonate with contemporary fashion sensibilities.

1. Serve as a brand ambassador, ensuring an exceptional customer journey and fostering client loyalty to enhance profitability and productivity.
2. Welcome clients to the store, ensuring a comfortable and inviting environment.
3. Build and maintain relationships with clients to assist in product selection, offering advice and maintaining rapport.
4. Introduce and recommend complementary products, sharing extensive product knowledge.
5. Confidently and professionally process sales while maintaining client relationships.
6. Collect and manage client CRM details to build a client book and ensure personal follow-up.
7. Maintain store standards and adhere to visual merchandising guidelines to promote the Kenzo image.
8. Exceed behavioral expectations in the store, adhering to dress code and appearance guidelines.
9. Continuously enhance product knowledge by staying updated with fashion trends, participating in training, and seeking relevant product information.
10. Support stock control and management.

1. Minimum of 3 years of experience in sales.

1. Passion for fashion and sales.
2. Commitment to achieving and exceeding targets while focusing on client needs and experience.
3. Excellent personal presentation as a Kenzo Brand Ambassador.
4. Understanding of Retail KPIs.

A minimum of 3 years of experience in a sales role, preferably within the luxury fashion industry.

Opportunities for career advancement within the LVMH group, access to exclusive training programs, and a dynamic work environment.

Kenzo fosters a culture of creativity and innovation, deeply rooted in its heritage yet forward-looking under the guidance of Artistic Director Nigo. The workplace thrives on a blend of traditional values and modern street culture, encouraging employees to contribute to the brand's evolving narrative.