Kenzo Sales Associate
Kenzo, a distinguished name in the luxury fashion industry, is part of the illustrious LVMH Group, a global leader in high-quality products. Known for its vibrant and innovative designs, Kenzo offers a dynamic and inspiring work environment where creativity and excellence are at the forefront. As an employer, Kenzo is committed to fostering talent and providing opportunities for professional growth within the expansive LVMH network.
- Serve as a brand ambassador, ensuring an exceptional customer journey and fostering client loyalty to maximize sales and productivity.
- Welcome clients to the store, ensuring a comfortable environment and building rapport to assist in product selection.
- Introduce complementary products and share in-depth product knowledge with clients.
- Process sales confidently and professionally, maintaining client relationships and gathering CRM details for personalized follow-up.
- Maintain store standards in stock management and adhere to visual merchandising guidelines.
- Exceed behavioral standards, adhering to dress code and appearance guidelines.
- Enhance product knowledge by staying informed about fashion trends and participating in training.
- Support stock control and management.
- Achieve sales targets and KPIs, contributing to the store's action plans.
- Provide high-quality feedback to store managers and stay informed about the local competitive environment.
- Master the selling ceremony and develop long-term client relationships through loyalty-building activities.
- Collaborate with personal shoppers, stylists, and conciergeries to optimize client connections.
- Demonstrate team spirit and assist in skill development for new team members.
- Show autonomy and commitment to ensure business continuity.
- Minimum 3 years of experience in a similar role.
- Strong communication skills with the ability to adapt to different client profiles.
- In-depth knowledge of fashion trends and competitor awareness.
- Proficiency in English is mandatory.
- Ability to embody the Kenzo brand and uphold its image.
Candidates must have a minimum of 3 years of experience in a similar role within the luxury retail sector.
Kenzo offers a dynamic work environment with opportunities for professional growth and development within the LVMH Group.
Kenzo fosters a vibrant and inclusive workplace culture that values creativity, innovation, and excellence. Employees are encouraged to embody the brand's DNA and contribute to a collaborative team environment.


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