Kenzo Sales Associate

Kuala Lumpur • Malaysia

Wednesday, September 3, 2025

Kenzo, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH Moët Hennessy Louis Vuitton conglomerate. Known for its bold designs and innovative spirit, Kenzo offers a dynamic and inspiring work environment that fosters creativity and excellence. As an employer, Kenzo provides opportunities for professional growth within the expansive LVMH network, renowned for its commitment to nurturing talent and promoting diversity.

1. Achieve individual and store sales targets, including KPIs and CRM requirements.
2. Focus on cross-selling and up-selling across all product categories.
3. Drive growth of the local client network and recruit prospective clients.
4. Build and maintain lasting relationships with clients, understanding their needs and providing tailored advice.
5. Maintain client books to retain existing clients and identify potential new clients.
6. Communicate with clients to arrange appointments and share information about collections and new arrivals.
7. Foster open, positive, and constructive communication with team members.
8. Support merchandise inventory management, including tracking physical inventory and assisting with stock replenishment.
9. Assist in visual merchandising under the direction of the Visual Merchandising department.
10. Participate in store projects and back-office procedures, ensuring accurate use of POS systems.
11. Engage in inventory counts and goods reception, while maintaining store functionality.
12. Adhere to stockroom guidelines and ensure vigilance in store security and loss prevention.

1. Minimum of 1 year of retail sales experience, preferably in luxury fashion.
2. Experience in Ready-to-Wear (RTW) is advantageous.
3. Understanding of the luxury market and its practices.

1. Excellent communication and interpersonal skills.
2. Strong team player with a collaborative spirit.
3. Motivated and driven with a passion for customer service.
4. Proficient in selling techniques and client relationship management.
5. Ability to mix and match Ready-to-Wear (RTW) items with a keen fashion sense.

At least 1 year of experience in retail sales, ideally within the luxury fashion sector.

Kenzo offers a comprehensive benefits package, including opportunities for career advancement within the LVMH group, access to exclusive training programs, and a vibrant work environment that celebrates creativity and innovation.

Kenzo's workplace culture is characterized by its commitment to innovation, creativity, and excellence. The brand values diversity and fosters an inclusive environment where employees are encouraged to express their individuality. As part of the LVMH group, Kenzo upholds a tradition of nurturing talent and promoting professional growth, offering employees a platform to thrive in the luxury fashion industry.