Kenzo Sales Associate

Kenzo, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH conglomerate, renowned for its commitment to excellence and innovation. As an employer, Kenzo offers a dynamic and inclusive environment where creativity and diversity are celebrated, providing employees with opportunities to grow and contribute to the brand's legacy of luxury and style.

1. Achieve individual and store sales targets and consignment goals.
2. Demonstrate brand values while assisting customers.
3. Support sales staff by retrieving stock merchandise.
4. Engage in team selling to enhance customer experience.
5. Utilize product knowledge to maximize sales and transaction value.
6. Adhere to company policies and procedures.
7. Capture and manage customer information for clienteling.
8. Develop lasting client relationships to enhance retention.
9. Promote store events through personalized communication.
10. Maintain a client book to grow engaged clientele.
11. Follow up on client issues such as shipping and alterations.
12. Assist in store housekeeping and image maintenance.
13. Participate in visual merchandising and inventory management.
14. Support shipping, receiving, and inventory control.
15. Ensure merchandise is ticketed and organized.
16. Execute paperwork and procedures accurately.
17. Collaborate with management on stock replenishment and feedback.

1. 1+ years of experience in luxury retail sales.
2. Experience with European and/or luxury brands preferred.
3. Proven ability to drive positive customer interactions.
4. Strong verbal and written communication skills.
5. Excellent organizational skills.
6. Flexibility to work evenings, weekends, and holidays.

1. Customer service excellence
2. Sales and clienteling
3. Communication and organizational skills
4. Team collaboration
5. Product knowledge application

Minimum of 3 years in a luxury retail sales environment.

$17 - $20 hourly, dependent on skills and experience.

Comprehensive benefits package including medical, dental, vision, short and long-term disability, paid time off, employee discounts, and a retirement plan with employer contribution.

Kenzo fosters a culture of inclusivity and diversity, where creativity is encouraged and valued. The brand is committed to providing a supportive environment that nurtures talent and encourages professional growth, ensuring all employees feel valued and empowered.