Kenzo Sales Associate
Kenzo, a distinguished brand within the Fashion & Leather Goods sector, is renowned for its innovative designs and vibrant aesthetics. As part of the prestigious LVMH group, Kenzo offers a dynamic and enriching work environment, fostering creativity and excellence in the luxury fashion industry.
- Serve as an ambassador of the Kenzo brand, ensuring an exceptional customer journey and fostering client loyalty to maximize profitability.
- Welcome clients to the store, ensuring they feel comfortable and valued.
- Build relationships with clients to assist in product selection, offering personalized advice and introducing complementary products.
- Process sales transactions confidently and professionally while maintaining client relationships.
- Collect and manage client CRM details to build a client book and ensure personalized follow-up.
- Maintain store standards and adhere to visual merchandising guidelines to promote the Kenzo image.
- Exceed behavioral requirements, adhering to dress code and appearance guidelines.
- Continuously enhance product knowledge by staying updated on fashion trends and participating in training.
- Support stock control and management.
- Achieve sales targets and KPIs, contributing to the store's action plans.
- Provide high-quality feedback to store managers and be aware of the local business environment, including competition.
- Master the selling ceremony from welcoming to after-sales services, building customer loyalty and engagement.
- Develop strong connections with personal shoppers, stylists, and conciergeries.
- Demonstrate team spirit, helping others improve their skills and ensuring business continuity.
- Minimum of 3 years of experience in a similar role.
- Strong communication skills with the ability to adapt to different client profiles.
- Deep understanding of fashion trends and brand storytelling.
- Proficiency in English.
- Ability to maintain a positive mindset and demonstrate politeness, appropriate body language, and vocabulary.
Candidates must have a minimum of 3 years of experience in a similar role within the luxury fashion industry.
Kenzo offers a stimulating work environment with opportunities for professional growth and development within the LVMH group.
Kenzo fosters a culture of creativity, innovation, and excellence, encouraging employees to embody the brand's vibrant spirit and contribute to its legacy. The workplace is collaborative, with a focus on team spirit and continuous improvement.


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