Kenzo Sales Associate

Barcelona • Spain

Friday, April 4, 2025

Kenzo, a distinguished brand within the Mode & Maroquinerie division, is renowned for its vibrant and innovative approach to fashion. As part of the larger LVMH conglomerate, Kenzo benefits from a rich heritage and a commitment to excellence, offering employees a dynamic and inspiring work environment.

1. Welcome clients to the store, ensuring a comfortable and inviting atmosphere.
2. Build and maintain relationships with clients to assist in product selection and provide personalized advice.
3. Introduce complementary products and share detailed product knowledge.
4. Process sales transactions confidently and professionally while maintaining client relationships.
5. Collect and manage client CRM details to build a client book and ensure personal follow-up.
6. Maintain store standards and adhere to visual merchandising guidelines to promote the Kenzo image.
7. Exceed behavioral standards, adhering to dress code and appearance guidelines.
8. Enhance product knowledge by staying updated on fashion trends and participating in training.
9. Support stock control and management.
10. Achieve sales targets and KPIs, contributing to point of sale action plans.
11. Provide high-quality feedback to store managers.
12. Stay informed about the business environment, including local competition.
13. Master the selling ceremony from welcoming to after-sales services.
14. Develop long-term client relationships to build loyalty and engagement.
15. Create connections with personal shoppers, stylists, and conciergeries.
16. Demonstrate team spirit and assist in skill development for new joiners.
17. Show autonomy and commitment to ensure business continuity.

1. Minimum of 3 years of experience in a similar role.

1. Proficiency in English.
2. Strong communication skills adaptable to diverse client profiles.
3. Deep understanding of fashion trends and product knowledge.
4. Ability to embody and promote the Kenzo brand image.
5. Team-oriented mindset with a commitment to collaboration.

Candidates must possess a minimum of 3 years of experience in a similar sales role within the luxury fashion industry.

Employees enjoy a vibrant work environment with opportunities for professional growth and development within the LVMH group.

Kenzo fosters a culture of creativity and innovation, encouraging employees to embrace the brand's vibrant DNA. The workplace is characterized by a commitment to excellence, teamwork, and personal growth, reflecting the values of the LVMH group.