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Kenzo Sales Advisor
Kenzo, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH Group, renowned for its commitment to excellence and innovation. As an employer, Kenzo offers a dynamic environment where creativity and passion for fashion are celebrated. Employees are encouraged to embody the brand's unique spirit and contribute to its global success.
- Achieve sales targets and key performance indicators while contributing to the implementation of store action plans.
- Provide qualitative feedback to managers and maintain awareness of the local competitive landscape, including best practices and top-selling items.
- Master the sales ceremony from greeting to after-sales service, and possess comprehensive knowledge of product storytelling and details.
- Cultivate long-term client relationships through data collection, thank-you notes, and invitations, and establish connections with personal shoppers and stylists.
- Demonstrate teamwork by supporting colleagues, particularly new hires, and ensuring business continuity through autonomy and commitment.
- Embody the Kenzo brand as an ambassador, maintaining store standards in line with brand image and developing deep fashion knowledge.
- Adhere to uniform and grooming guidelines, adapt communication to client profiles in both local language and English, and maintain a positive demeanor.
- Comply with all procedures in accordance with the Store Handbook and local regulations, and suggest improvements for efficiency.
- Minimum of 3 years of sales experience in the fashion industry.
- Fluency in English and local language.
- Strong interpersonal skills and excellent presentation.
- Proactive and dynamic with a passion for achieving sales targets.
- Sales expertise and customer relationship management.
- Excellent communication and interpersonal skills.
- Strong knowledge of fashion trends and products.
- Ability to work autonomously and as part of a team.
A minimum of 3 years in sales, preferably within the fashion industry, is required.
Kenzo offers a supportive work environment with opportunities for professional growth and development. Employees benefit from being part of the LVMH Group, which provides access to a wide range of resources and career advancement opportunities.
Kenzo fosters a vibrant and inclusive workplace culture that values creativity, innovation, and collaboration. Employees are encouraged to express their individuality while aligning with the brand's ethos, contributing to a dynamic and engaging work environment.
