Kenzo Sales Advisor

Kenzo, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH group, renowned for its commitment to excellence and innovation. As an employer, Kenzo offers a dynamic and inclusive environment where creativity and passion are at the forefront, providing employees with opportunities for growth and development within the global luxury market.

1. Achieve sales targets and key performance indicators while contributing to the implementation of store action plans.
2. Provide qualitative feedback to managers and understand the competitive landscape, including local competitors' practices and best-sellers.
3. Master the sales ceremony from greeting to after-sales service, and maintain comprehensive knowledge of product storytelling and details.
4. Build and maintain long-term client relationships through data collection, thank-you cards, and invitations.
5. Foster connections with personal shoppers, stylists, and conciergeries.
6. Exhibit teamwork by supporting colleagues, particularly new hires, and demonstrate autonomy and commitment to ensure business continuity.
7. Represent Kenzo as a brand ambassador, embodying the house's heritage and current positioning.
8. Ensure store standards align with brand image, including visual merchandising, cleanliness, and maintenance.
9. Develop a deep understanding of fashion culture, products, trends, and competitors.
10. Adhere to uniform and grooming guidelines, adapting to each client's profile in both local language and English.
11. Exhibit impeccable etiquette and a positive attitude at all times.
12. Master and comply with all procedures in accordance with the Store Handbook and local regulations, suggesting improvements for efficiency.

1. At least 3 years of sales experience with a strong fashion culture.
2. Fluent in English.
3. Recognized for excellent interpersonal skills and presentation.

1. Sales proficiency
2. Product knowledge
3. Client relationship management
4. Team collaboration
5. Brand representation
6. Procedural compliance

Minimum of 3 years in a sales role within the fashion industry.

The role offers a dynamic work environment with opportunities for career advancement within the LVMH group.

Kenzo fosters a collaborative and innovative workplace culture, emphasizing creativity, inclusivity, and professional growth. Employees are encouraged to embody the brand's values and contribute to its legacy in the luxury fashion sector.