Kenzo Sales Advisor
Kenzo, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH group, which is renowned for its portfolio of prestigious brands. As an employer, Kenzo offers a dynamic environment where creativity and innovation are at the forefront, fostering a culture of excellence and growth.
- Achieve sales targets and key performance indicators, contributing to the implementation of action plans for the store.
- Provide qualitative feedback to Managers.
- Understand the commercial environment of the store, including local competition and best practices.
- Master the sales ceremony from greeting to after-sales service.
- Possess comprehensive knowledge of product storytelling and information, including collections, seasons, and compositions.
- Foster long-term client relationships through data collection, thank you cards, and invitations.
- Establish and maintain connections with personal shoppers, stylists, and concierge services.
- Exhibit teamwork by supporting colleagues, especially new arrivals, in skill development.
- Demonstrate autonomy and commitment to ensure business continuity.
- Embody Kenzo as a brand ambassador, understanding its heritage and current positioning.
- Ensure store standards align with brand image, including visual merchandising and maintenance.
- Develop a deep understanding of fashion culture, products, trends, and competitors.
- Adhere to uniform and grooming guidelines at all times.
- Adapt to each client's profile, communicating in both the local language and English.
- Exhibit impeccable etiquette and a positive mindset at all times.
- Master and adhere to all procedures in compliance with the Store Handbook and local regulations.
- Suggest improvements to current procedures to enhance efficiency.
- Minimum 3 years of sales experience.
- Fluent in English; proficiency in Mandarin is a plus.
- Excellent fashion culture and knowledge.
- Strong challenge orientation and sales goal achievement.
- Outstanding interpersonal skills and presentation.
At least 3 years of experience in sales, with a strong foundation in fashion.
The position is open to individuals with disabilities (RQTH).
Kenzo fosters a collaborative and innovative workplace culture where employees are encouraged to excel and contribute to the brand's legacy of creativity and excellence. The environment is dynamic, with a focus on personal and professional growth.

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