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Kenzo Sales Advisor
Kenzo, a distinguished brand within the luxury fashion industry, is renowned for its vibrant and innovative designs. As part of the esteemed LVMH group, Kenzo offers a dynamic and inspiring work environment that emphasizes creativity and excellence. Employees are encouraged to embody the brand's ethos and contribute to its legacy of fashion-forward thinking.
- Achieve sales targets and key performance indicators, contributing to the implementation of store action plans.
- Provide qualitative feedback to managers and maintain awareness of the store's commercial environment, including local competition.
- Master the sales ceremony from greeting to after-sales service, and possess comprehensive knowledge of storytelling and product details.
- Cultivate long-term client relationships through data collection, thank-you cards, and invitations.
- Establish connections with personal shoppers, stylists, and concierge services within the environment.
- Demonstrate teamwork by supporting colleagues, particularly new arrivals, in skill development.
- Act autonomously and with commitment to ensure business continuity.
- Embody the Kenzo brand as an ambassador, maintaining store standards in line with brand image.
- Develop an in-depth understanding of fashion culture, products, trends, and competitors.
- Adhere to uniform and grooming guidelines, adapting to each client's profile in both local language and English.
- Exhibit impeccable manners and a positive attitude at all times.
- Comply with all procedures in accordance with the Store Handbook and local regulations, suggesting improvements for efficiency.
- Minimum 3 years of sales experience in the fashion industry.
- Fluent in English; proficiency in Mandarin is advantageous.
- Strong relational skills and excellent presentation.
- Proactive and dynamic with a passion for achieving sales objectives.
Candidates must possess at least 3 years of experience in sales, preferably within the fashion sector, demonstrating a robust understanding of luxury retail dynamics.
The position is inclusive and open to individuals with disabilities (RQTH).
Kenzo fosters a culture of creativity, inclusivity, and excellence, encouraging employees to contribute to the brand's innovative spirit. The work environment is collaborative, with a focus on personal and professional growth within the luxury fashion industry.