Kenzo Sales Advisor

Kenzo, a distinguished name in the luxury fashion industry, is renowned for its unique blend of Japanese influences and Parisian chic. As part of the LVMH group, Kenzo benefits from the extensive resources and prestige associated with one of the world's leading luxury goods conglomerates. The brand is committed to innovation, creativity, and excellence, offering a dynamic work environment for its employees.

1. Achieve sales targets and key performance indicators, contributing to the implementation of store action plans.
2. Provide qualitative feedback to managers and understand the competitive landscape, including local competitors' best practices and top-selling products.
3. Master the sales ceremony from greeting to after-sales service, and possess comprehensive knowledge of product storytelling and details.
4. Foster customer loyalty and engagement by developing long-term relationships through data collection, thank-you cards, and invitations.
5. Build and maintain privileged relationships with personal shoppers, stylists, and concierge services.
6. Demonstrate teamwork by supporting colleagues, especially new hires, in skill development.
7. Exhibit autonomy and commitment to ensure business continuity.
8. Embody the Kenzo brand as an ambassador, maintaining knowledge of the brand's heritage and current positioning.
9. Ensure store standards align with brand image, including visual merchandising and maintenance.
10. Develop a deep understanding of fashion culture, products, trends, and competitors.
11. Adhere to uniform and grooming guidelines, adapting to each client's profile in both local language and English.
12. Exhibit impeccable etiquette and a positive attitude at all times.
13. Master and comply with all procedures in accordance with the Store Handbook and local regulations.
14. Suggest improvements to current procedures to enhance efficiency.

1. Minimum of 3 years of sales experience.
2. Excellent fashion culture and knowledge.
3. Fluent in English.

1. Strong interpersonal skills and excellent presentation.
2. Proactive and dynamic with a passion for achieving sales targets.
3. Ability to adapt communication style to different clients.

A minimum of 3 years in a sales role within the fashion industry is required.

The position offers opportunities for career advancement within the prestigious LVMH group, along with a supportive and dynamic work environment.

Kenzo fosters a culture of creativity, innovation, and excellence. Employees are encouraged to embody the brand's values and contribute to its legacy. The work environment is dynamic and supportive, promoting personal and professional growth.