Kenzo Retail Operations Coordinator — Europe

Kenzo is a Paris-based luxury fashion house known for its bold prints and cross-cultural aesthetic. As part of the LVMH group, Kenzo combines creative design with an international retail network and professional career pathways typical of a global luxury Maison.

1. Maintain and update the worldwide Store Handbook in coordination with global operations teams; ensure procedures are current and accessible.
2. Ensure operational compliance with internal retail procedures and governance across the European estate.
3. Lead modernization and continuous improvement of internal retail tools, processes and operational documentation.
4. Oversee stock management practices and monitor inventory KPIs, including linkage to incentive attribution.
5. Coordinate ordering and budget tracking for packaging, uniforms and gifts across EMEA; manage related supplier and showroom interactions.
6. Define and manage packaging, uniform and grooming guidelines; ensure global consistency and adherence.
7. Operate and administrate the Simplifield application for field operations and inspections.
8. Preserve retail systems know-how on CEGID: organise trainings, maintain the team booklet and liaise with IT to ensure updates.
9. Provide consistent communication and operational support to in-market teams; identify and implement operational improvements.
10. Manage indirect procurement policy for the retail network and follow-up on packaging/uniform budgets and orders.

1. Minimum 3 years' experience in a similar retail operations role within an international environment.
2. Fluent English (written and spoken) is required.
3. Highly organized, structured and results-oriented with strong analytical and synthesis capabilities.
4. Proven ability to train and support field teams; excellent stakeholder management and cross-functional coordination skills.
5. Proficient in Excel for analysis and reporting.

1. CEGID
2. Simplifield
3. Excel
4. Inventory and stock control
5. Budget tracking for packaging and uniforms
6. KPI monitoring and reporting
7. Operational process improvement

At least 3 years in retail operations, store systems administration or a comparable role supporting multi-country retail teams in an international luxury retail context.

Bachelor's degree or equivalent, ideally in business, retail management, supply chain or a related discipline.

Kenzo blends Parisian creativity with an international retail footprint and operates within the LVMH ecosystem, combining artisanal heritage with rigorous operational standards. The workplace values cross‑functional collaboration, attention to craft and continuous improvement to support a high‑performing global retail network.