Kenzo E‑Commerce Assistant

Kenzo is a Paris‑based luxury fashion house renowned for its bold prints and modern approach to ready‑to‑wear and accessories. The brand operates within a global luxury group and combines creativity with international distribution across flagship e‑commerce channels and partner platforms. As an employer, Kenzo typically emphasizes a collaborative, design‑driven environment with strong ties to digital and merchandising functions.

1. Support commercial management and performance of kenzo.com and e‑concession partners.
2. Contribute to merchandising and catalogue updates for major commercial moments and 360 campaign calendar (new launches, campaigns, seasonal peaks).
3. Monitor and analyse e‑commerce KPIs across markets and produce performance reports.
4. Manage stock availability and coordinate inventory updates with operations teams.
5. Conduct competitive benchmarking and market intelligence.
6. Participate in implementation of promotional campaigns and special operations (sales launches, capsule collections).
7. Maintain customer relations via customer service channels and e‑clientelling.
8. Manage product uploads and follow‑up on partner marketplaces; coordinate with marketplace teams to ensure product information compliance and consistent brand presentation.
9. Analyse marketplace performance and propose recommendations to optimise presence and sales.

1. Master’s level studies (Bac+4/5) in Business School or equivalent programme.
2. Excellent verbal and written communication skills and strong interpersonal aptitude.
3. Demonstrated rigour, organisational skills and ability to work autonomously and as part of a team.
4. Marked interest in luxury fashion and a clear sense of priorities.
5. Proficiency in Excel and PowerPoint is required.
6. Fluent English is mandatory.
7. Previous experience or internship in e‑commerce or digital retail is preferred.
8. This position is open to candidates with recognised disability status (RQTH).

1. Excel
2. PowerPoint
3. e-clientelling
4. Marketplace management
5. E‑commerce KPI analysis
6. Merchandising
7. Stock availability management
8. Competitive benchmarking

Entry‑level: suitable for early‑career candidates; a first professional internship or experience in e‑commerce is preferred.

Master’s level (Bac+4/5) in Business, Commerce or equivalent.

Kenzo blends Parisian creativity with international commercial scope, fostering a workplace that values design innovation and digital savvy. The brand's teams typically operate in cross‑functional, fast‑paced environments where collaboration between creative, merchandising and digital disciplines is central.