Kendo Senior Manager, Retail HR

San Francisco • USA

Friday, January 17, 2025

Kendo Holdings, Inc., a San Francisco-based beauty brand developer and wholesaler, operates under the prestigious umbrella of LVMH Moët Hennessy - Louis Vuitton, the world's largest luxury group. Renowned for its innovative approach, Kendo serves as a creative powerhouse for next-generation beauty product development, catering to global Sephora channels and selective retailers beyond. The company thrives on a dynamic blend of creativity, market expertise, and speed, consistently redefining the beauty industry through exceptional products, compelling storytelling, and strategic retail partnerships.

1. Develop and implement a comprehensive people-focused strategy to support a thriving retail organization, driving change management and development strategies for People Leaders and Store Teams.
2. Champion Diversity, Equity, and Inclusion initiatives, fostering an inclusive environment and ensuring equitable experiences across the organization.
3. Serve as an advisor throughout the Employee Life Cycle, from Onboarding to Career Development, Employee Relations, Culture/Engagement, and Offboarding.
4. Identify opportunities to enhance the employee experience and collaborate with management to develop innovative solutions.
5. Provide HR expertise in employee relations, recruitment, performance management, compensation, benefits, and development.
6. Collaborate with business leaders to build engaged, high-performing teams and prepare bi-weekly talent summaries for leadership.
7. Deliver complex messages effectively and determine appropriate communication channels.
8. Advise on HR policies and procedures, providing coaching and disciplinary strategies on employee relations issues.
9. Partner with Talent Acquisition to identify opportunities and support timely talent searches.
10. Collaborate with Talent Development to create training resources and guide managers on performance management and personal development plans.
11. Work with Total Rewards to manage compensation, benefits, and leaves administration.

1. Bachelor's degree in Human Resources or related field.
2. 7+ years of HR experience in a complex business environment.
3. Experience in a rapid growth retail environment, preferably appointment-based.
4. Experience in multi-state, multi-unit organizations with hourly and salaried employees.
5. International support experience, especially in Canada, is a plus.

1. Ability to resolve problems using judgment consistent with company culture and employment law.
2. Strong stakeholder management skills, balancing multiple requirements and expectations.
3. Comfortable managing a high-volume workload and willing to "roll up sleeves."
4. Agility in handling ambiguity and competing priorities in a high-growth environment.
5. Strategic mindset to craft and execute a people-focused vision.

Minimum of 5 years of experience in human resources within a complex business environment, with a focus on retail and multi-state operations.

Bachelor's degree in Human Resources or related field.

The salary range for this position is $131,000 – $145,000 per year based on the San Francisco location. Compensation includes an annual bonus.

Comprehensive benefits package including medical, dental, and vision insurance, flexible paid time off, parental leave, employee discounts, retirement plan with employer contributions, Summer Fridays, and wellness shutdown week.

Kendo embodies a 'Can Do' spirit, fostering a culture of optimism, creativity, and resilience. The company is committed to advocacy, diversity, and inclusion, ensuring all voices are heard and valued. Storytelling and product excellence are at the core of Kendo's ethos, driving trust and engagement with consumers and partners alike.