Kendo Junior National Account Manager

London • UK

Tuesday, January 13, 2026

Kendo, a prominent name in the luxury cosmetics sector, operates under the umbrella of a leading global luxury group. Renowned for its innovative approach and commitment to excellence, Kendo offers a dynamic and inspiring work environment. The company is dedicated to fostering talent and driving growth within the beauty industry, making it an employer of choice for those passionate about luxury and cosmetics.

1. Serve as the primary liaison and cultivate key relationships with Sephora across various functions, including Buying, Supply, Marketing, and E-commerce, with guidance from the Senior National Account Manager.
2. Facilitate and enhance cross-functional collaboration between the retailer and the Kendo team.
3. Develop and execute tailored activities for each assigned National Account Group to maximize business potential.
4. Coordinate with internal teams such as Sales & Education, Marketing, E-commerce, and Finance to ensure effective communication and robust working relationships.
5. Collaborate with Field Management and Visual Merchandising teams to gather feedback from retail teams and stores.
6. Conduct regular visits to key stores within assigned National Account Groups, either independently or with the field sales team and Senior National Accounts Manager.
7. Achieve agreed retail and wholesale targets within the allocated National Account Groups.
8. Monitor and forecast retail and wholesale performance for the assigned National Account Groups.
9. Align with the Planner on SKU forecasting and inventory targets for core and new product developments.
10. Work closely with Finance and Supply teams to resolve underpayments and returns monthly and ensure timely completion of internal trackers.
11. Support reporting on Sell-in and Sell-out metrics.
12. Secure appropriate allocation and sell-in for new launches and review the sell-in and sell-through of key projects.
13. Prepare and coordinate sales strategy documents for company strategy meetings and present retailer-specific strategies to secure buy-in, with support from the Senior National Account Manager.
14. Support the definition and implementation of retailer-specific Joint Business Plans, reviewing progress quarterly to ensure delivery and adapt plans as necessary.
15. Administer the exchange of information with retailers and update weekly trackers.
16. Manage and follow up on new account creation or closure applications.

1. Commercial awareness with the ability to drive business performance.
2. Effective time management and contingency planning skills to meet targets.
3. Experience in retail sales management within the National Account sector of the cosmetics industry.
4. Sephora experience is preferred but not essential.
5. Excellent written and verbal communication skills, adaptable for diverse audiences.
6. Strong planning and organizational skills.
7. Customer-focused approach.
8. Proficient in negotiation techniques to achieve win-win results and adaptable in approach.
9. Team player with the ability to respond to rapidly changing demands.
10. Proficiency in Excel.

1. Commercial acumen
2. Time management
3. Retail sales management
4. Communication
5. Planning and organization
6. Customer focus
7. Negotiation
8. Team collaboration
9. Excel proficiency

A minimum of 3 years of experience in retail sales management within the National Account sector of the cosmetics industry is required.

Kendo offers a hybrid working model, allowing for a flexible work-life balance. Employees have the opportunity to work in a dynamic and innovative environment within the luxury cosmetics industry.

Kendo is characterized by a culture of innovation and excellence, fostering an environment where creativity and collaboration are highly valued. The company supports professional growth and development, encouraging employees to contribute to the brand's success while achieving personal career milestones.