Kendo Business Development and Training Manager

Dublin • Ireland

Friday, February 28, 2025

Kendo Brands operates under the umbrella of LVMH, a global leader in luxury goods. As a dynamic and innovative company, Kendo is renowned for its commitment to fostering creativity and excellence in the beauty industry. The brand is dedicated to developing and nurturing talent, offering a vibrant and inclusive workplace where employees can thrive.

1. Drive sales in the designated area by building relationships with counter and store management, optimizing in-store merchandising, and enhancing brand presentation.
2. Strategize with the Regional Manager to develop business plans and special events, identifying opportunities within the area.
3. Lead by example and model selling behaviors, techniques, and training in-store through coaching and development.
4. Hire, onboard, and manage retail teams to drive sales and support the Kendo brand portfolio.
5. Train retail teams on product knowledge, advanced artistry skills, and selling behaviors.
6. Deliver inspirational in-store training sessions and create engaging video content.
7. Support growth in core brand franchises and new launches across all stores.
8. Ensure best-in-class customer experience through effective service and selling techniques.
9. Coach and develop direct reports to generate sales through training and sales support in-store.
10. Develop talent and capabilities of retail teams through one-on-one engagement and regular coaching sessions.
11. Maximize team selling effectiveness through consistent in-market visits, leading by example, and providing recognition and feedback.
12. Collaborate with Field Teams to develop best practices and drive team performance.
13. Implement appraisals and development programs with retail teams and agree on scoring for review with the Regional Manager.
14. Drive brand KPIs and support sales goal achievement for store events.
15. Support in-store and retailer-led events to ensure brand standards and guidelines are met.
16. Collaborate with the field sales team to conceptualize seasonal events and masterclasses.
17. Oversee inventory levels, conduct regular stock audits, and request replenishment as needed to prevent shortages.
18. Collaborate with the VM team to ensure displays meet company standards.
19. Build and maintain relationships with store and department managers to ensure smooth store operations and ongoing communication.
20. Work within company travel and expense budgets, following established guidelines and procedures.
21. Maintain excellent communication with field sales partners, store management, and the training department.
22. Travel 60-75% of the time.

1. Minimum 1 year of experience working in the field as an Area Manager or in Education/Events is advantageous.
2. Experience managing large teams and high-profile flagship accounts is an advantage.
3. Experience in delivering coaching sessions at the counter level.
4. Confident and engaging communicator and presenter, both face-to-face and virtually.
5. High level of artistry attainment and experience within the retail beauty sector.
6. Passionate, enthusiastic, and inspirational.
7. High-level attention to detail and accuracy in execution of work and tasks.
8. Basic computer skills (Word, Excel, PowerPoint, Outlook).
9. Good understanding and awareness of all social media platforms.
10. Ability to create/edit video content is an advantage.
11. Flexibility and the ability to travel with overnight stays.

1. Sales and relationship-building skills
2. Coaching and team development
3. Advanced artistry and product expertise
4. Event planning and execution
5. Operational management
6. Communication and presentation skills
7. Attention to detail
8. Social media proficiency
9. Video content creation

Minimum of 3 years in a relevant role, preferably in the beauty or luxury retail sector.

The position offers a hybrid working mode, allowing flexibility between remote and in-office work. Employees are provided with opportunities for professional development and career growth within the company.

Kendo Brands fosters a culture of innovation, inclusivity, and excellence. The company values creativity and collaboration, encouraging employees to bring their unique perspectives and talents to the table. As part of the LVMH group, Kendo offers a dynamic and supportive environment where individuals can thrive and contribute to the brand's success.