Kendo Assistant Manager

London • UK

Monday, May 12, 2025

Kendo Holdings, Inc., a San Francisco-based beauty brand developer and wholesaler, is a subsidiary of LVMH Moët Hennessy - Louis Vuitton, the world's largest luxury group. Kendo serves as a hub of creativity and innovation in beauty product development for global Sephora channels and selective retailers outside of Sephora. The company is renowned for its dynamic approach to product excellence, storytelling, and direct-to-consumer partnerships, housing brands such as KVD Beauty, Ole Henriksen, Fenty Beauty, Fenty Skin, Fenty Fragrance, and Fenty Hair.

1. Manage, inspire, and motivate a team of Makeup Artists, including scheduling and coaching.
2. Lead the team in exceptional product knowledge and customer service to build a loyal clientele.
3. Achieve sales goals and manage payroll investment.
4. Develop and implement a clientele program to drive sales and loyalty.
5. Create in-store activations aligned with the brand calendar.
6. Strategically build and develop the brand business within the store.
7. Foster strong relationships with Selfridges management and Kendo.
8. Develop and refine team skills in sales, artistry, and customer service.
9. Manage tester and samples budget, ensuring timely orders.
10. Model professionalism and brand representation at all times.

1. Previous experience in a luxury store environment.
2. High-level make-up artistry background.
3. Minimum of 2 years of retail experience at a similar level.
4. Proven strategic and business acumen.
5. Experience in building and executing clientele strategies.
6. Leadership and motivational skills.
7. Experience in financial goal planning and achievement.
8. Strong customer service and communication skills.
9. Organizational skills for event planning.
10. Commercial awareness.

1. Leadership and team management
2. Sales and customer service
3. Strategic planning
4. Communication
5. Organizational skills
6. Commercial awareness

Minimum 3 years

The role offers a dynamic work environment with opportunities for professional growth within a leading luxury group.

Kendo fosters a culture of creativity, diversity, and inclusion. The company values storytelling, resilience, and product excellence, encouraging employees to embrace challenges and innovate continuously. The environment is collaborative, with a focus on personal and professional development.