Kate Spade Store Manager

Hanover • USA

Thursday, January 9, 2025

Kate Spade New York, a vibrant and optimistic global lifestyle brand, is renowned for its colorful and bold designs. Since its inception in 1993, the brand has expanded its offerings to include handbags, ready-to-wear, jewelry, footwear, and home décor, all while maintaining its distinctive brand DNA. As part of the Tapestry portfolio, Kate Spade New York benefits from being within a global house of brands that is committed to innovation, inclusivity, and stretching the boundaries of possibility.

1. Lead and develop clientele by exemplifying relationship-building and proactive outreach to drive personal business trade.
2. Initiate and implement business-driving strategies to attract new and repeat customers.
3. Ensure associates utilize client books effectively to boost sales, conducting monthly reviews and outreach evaluations.
4. Maintain compliance with clientele standards and thank you note policies.
5. Oversee the completion of the sales training program by all associates.
6. Model and supervise the selling environment, providing consistent coaching to ensure top-tier customer service and sales.
7. Achieve financial success by improving measurable statistics impacting store performance.
8. Recruit, train, and motivate a qualified sales team that embodies the Kate Spade brand.
9. Provide development opportunities for assistant managers and supervisors through accountability assignments and consistent feedback.
10. Conduct annual performance evaluations and quarterly goal reviews.
11. Network within the community to generate business and brand awareness, building a pipeline of qualified candidates for key positions.
12. Attend biannual company management meetings.
13. Communicate the Kate Spade brand aesthetic and philosophy to the sales team and customers.
14. Ensure visual merchandising directives are efficiently implemented and maintained.
15. Analyze business trends and communicate opportunities to increase sales to District Leader.
16. Oversee operational responsibilities including store opening and closing procedures, payroll budget maintenance, and inventory integrity.
17. Ensure compliance with loss prevention policies and procedures.

1. Minimum 3 years of management experience in luxury goods or a comparable retail environment.
2. Prior experience in luxury goods preferred.
3. College degree preferred.

1. Professional sales development and exceptional interpersonal skills.
2. Strong leadership qualities with effective communication across all organizational levels.
3. Ability to analyze selling reports and react quickly to business needs.
4. Decision-making and conflict mediation skills within a team environment.
5. Proficiency in Windows-based software such as Excel, Word, and Outlook.

A minimum of three years in a management role within luxury goods or a comparable retail environment is required.

College degree preferred.

Kate Spade offers a comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Kate Spade fosters a culture of unwavering optimism, inclusivity, and innovation. The brand celebrates communities of women globally and is committed to equity, inclusion, and diversity. As part of the Tapestry family, the company values creativity, customer focus, and strategic agility, encouraging employees to drive for results and build effective teams.