Kate Spade

Store Manager

Kate Spade New York, part of the Tapestry portfolio, is a global lifestyle brand known for its colorful, bold, and optimistic designs. Since its launch in 1993, the brand has expanded its offerings to include handbags, ready-to-wear, jewelry, footwear, and home décor. Kate Spade New York celebrates communities of women around the globe and is committed to equity, inclusion, and diversity.

1. Oversee the development of clientele by building and maintaining relationships with clients.
2. Lead business driving initiatives to attract new customers and retain existing ones.
3. Ensure associates utilize their client book to generate sales and conduct monthly reviews.
4. Ensure compliance with clientele standards and sales training completion.
5. Model and supervise the selling environment, providing coaching on sales training.
6. Achieve financial success through improvement of store performance statistics.
7. Hire, train, and motivate a qualified sales team.
8. Provide development for assistant managers and supervisors with consistent feedback.
9. Perform annual performance evaluations and quarterly goal reviews.
10. Network and create community relationships to generate business and brand awareness.
11. Attend company management meetings.
12. Communicate the brand aesthetic and philosophy to the sales team and customers.
13. Implement visual merchandising directives and maintain visual standards.
14. Analyze business trends and communicate feedback to improve sales.
15. Perform and supervise store opening and closing procedures.
16. Conduct regular store meetings for consistent communication.
17. Maintain payroll budget and adjust schedules for sales floor coverage.
18. Supervise operational responsibilities to maintain inventory integrity.
19. Oversee loss prevention policies for compliance.

1. Minimum 3 years management experience in luxury goods or a comparable retail environment
2. College degree preferred
3. Prior luxury goods experience preferred

1. Professional sales development and exceptional interpersonal skills
2. Strong leadership qualities and effective communication skills
3. Ability to analyze selling reports and react to business needs
4. Decision-making and conflict mediation in a team environment
5. Proficiency in Windows-based software such as Excel, Word, and Outlook

Minimum 3 years management experience in luxury goods or a comparable retail environment.

College degree preferred.

Kate Spade is an equal opportunity and affirmative action employer, committed to hiring and developing the best people without regard to legally-recognized protected characteristics.

The company fosters a culture of optimism, innovation, and inclusivity. The workplace is located in Hanover, MD, and is part of a global house of brands committed to diversity and equity.