Kate Spade Store Manager

Auburn Hills • USA

Thursday, December 26, 2024

Kate Spade New York, a vibrant and optimistic global lifestyle brand, is renowned for its colorful and bold designs that have captivated audiences since its inception in 1993. As part of the Tapestry portfolio, a global house of brands, Kate Spade New York is committed to innovation, inclusivity, and pushing the boundaries of what is possible. Tapestry is dedicated to fostering equity, inclusion, and diversity across all its brands.

1. Develop and implement business-driving initiatives to foster repeat business and attract new customers.
2. Achieve store productivity targets, including sales per hour, average dollar transaction, units per transaction, and capture rate.
3. Ensure all team members complete sales training and develop strong product knowledge across all categories.
4. Model and supervise the selling environment, providing consistent coaching to ensure the highest level of customer service and sales.
5. Drive financial success through improving measurable statistics that positively impact store performance.
6. Hire, train, and motivate a qualified sales team that effectively represents and communicates the Kate Spade New York brand.
7. Provide development opportunities for the assistant manager and supervisor, including assigning accountabilities and offering consistent feedback.
8. Conduct annual performance evaluations with quarterly reviews of employee goals.
9. Network and build positive relationships in the community to generate business and enhance brand awareness.
10. Attend company management meetings as required.
11. Communicate the Kate Spade New York brand aesthetic and philosophy to the sales team and customers.
12. Ensure visual merchandising directives are implemented efficiently and standards are maintained.
13. Analyze and react to business trends, communicating sell-through and stock levels to increase sales.
14. Oversee operational responsibilities, including store opening and closing procedures, and ensure compliance with loss prevention policies.

1. Minimum 3 years of management experience in luxury goods or a comparable retail environment.
2. College degree preferred.
3. Prior luxury goods experience preferred.

1. Professional sales development and exceptional interpersonal skills.
2. Strong leadership qualities and effective communication skills.
3. Ability to analyze selling reports and identify business trends.
4. Decision-making and conflict mediation skills in a team environment.
5. Proficiency in Windows-based software such as Excel, Word, and Outlook.

A minimum of 3 years in management within luxury goods or a comparable retail environment is required.

College degree preferred.

Kate Spade offers a comprehensive benefits package, including opportunities for professional growth and development within a dynamic and inclusive work environment.

Kate Spade New York fosters a culture of unwavering optimism, innovation, and inclusivity. As part of the Tapestry family, the brand is committed to equity, inclusion, and diversity, providing a supportive and dynamic workplace where employees are encouraged to express their creativity and individuality.