Kate Spade Sales Associate

Kate Spade New York is a globally recognized lifestyle brand known for colorful, bold design across handbags, ready-to-wear, jewelry, footwear and home décor. The label is part of the Tapestry portfolio, a global house of brands, and is characterized by an optimistic, creative approach to product and customer experience.

1. Deliver exceptional, personalized service to customers at the outlet, cultivating client relationships and driving repeat business.
2. Achieve and exceed individual and store sales targets through proactive selling, product knowledge and clienteling.
3. Operate the point-of-sale (POS) system accurately, process transactions, returns and exchanges, and handle cash and card payments following company procedures.
4. Maintain visual merchandising and presentation standards, execute store resets and promotions to reflect brand directives.
5. Receive, unpack and organize stock; assist with inventory cycles, replenishment and loss-prevention practices.
6. Support floor operations including fitting room management, store housekeeping and maintaining a safe, organized sales floor.
7. Assist in onboarding and informally coaching less-experienced associates on product, service standards and sales techniques.
8. Communicate customer feedback and market insights to management to support continuous improvement of merchandising and service.

1. Proven customer-facing retail experience, preferably in premium or lifestyle brands; outlet or off-price retail experience is a plus.
2. Strong interpersonal and communication skills with a customer-first mindset.
3. Demonstrated ability to meet sales targets and confidently close transactions.
4. Reliable, flexible availability including weekends and holidays; comfortable with standing and light lifting typical of retail environments.
5. Authorization to work in the United States.

1. Clienteling
2. Point-of-sale (POS) operation
3. Visual merchandising
4. Inventory receiving and stock management
5. Cash handling and register reconciliation
6. Loss prevention awareness
7. Product knowledge (apparel, accessories, handbags)

Approximately 2+ years of retail or customer-facing sales experience is preferred, with prior exposure to premium, lifestyle or outlet retail environments considered an advantage.

High school diploma or equivalent preferred; retail or fashion-related vocational training is an asset.

Health benefits (medical, dental, vision), life and disability insurance, 401(k) savings plan eligibility, paid time off, employee product discounts and incentive compensation.

Kate Spade fosters an optimistic, creative and inclusive workplace that values bold design and community. As part of the Tapestry family, the brand emphasizes collaboration, development and open dialogue across teams.