Kate Spade

Sales and Service Supervisor

Kate Spade New York, a global lifestyle brand known for its colorful, bold, and optimistic designs, offers a wide range of products including handbags, ready-to-wear, jewelry, footwear, and home décor. As part of the Tapestry portfolio, Kate Spade is committed to innovation, inclusivity, and celebrating communities of women worldwide.

1. Create a high-energy, sales and service-focused environment.
2. Ensure all customers are serviced according to the Kate Spade approach standard.
3. Inspire the team to meet and exceed performance standards.
4. Take initiative to address development needs.
5. Maintain a confident and commanding floor presence.
6. Act as an advocate for the team.
7. Create partnerships with team members.
8. Represent the brand appropriately in all situations.

1. Experience in a retail service environment in a management position.

1. Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
2. Effective communication with customers and staff.
3. Ability to maneuver the sales floor.
4. Flexibility to work nights, weekends, and public holidays.

Experience in a retail service environment in a management position is required.

Kate Spade is an equal opportunity and affirmative action employer, committed to hiring and developing the best talent.

Kate Spade fosters an inclusive and innovative culture, celebrating diversity and encouraging a vibrant workplace environment. Located in Niagara on the Lake, ON, CA.