Kate Spade Retail Supervisor
Kate Spade New York, renowned for its optimistic femininity and vibrant aesthetic, is a distinguished global lifestyle brand offering an array of products including handbags, ready-to-wear, jewelry, footwear, gifts, and home décor. As part of the Tapestry portfolio, a global house of brands, Kate Spade is driven by a commitment to innovation, inclusivity, and optimism. Under the creative direction of Nicola Glass, the brand continues to celebrate confident women with a youthful spirit.
- Cultivate a dynamic, sales-driven environment focused on exceptional customer service.
- Ensure all customers receive service in alignment with the Kate Spade approach.
- Motivate the team to achieve and surpass performance targets.
- Proactively address development needs and opportunities.
- Maintain a commanding presence on the sales floor.
- Advocate for team members and foster collaborative partnerships.
- Appropriately represent the brand in all interactions.
- Management experience in a retail service environment.
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
- Effective communication skills with both customers and staff.
- Flexibility to work varied schedules, including nights, weekends, and public holidays.
- Drive for results and consistently exceed goals.
- Customer-focused with a dedication to meeting customer expectations.
- Creative with the ability to generate unique ideas.
- Interpersonal savvy and ability to build effective relationships.
- Quick learner, adaptable to new challenges.
- Perseverance and energy to pursue tasks to completion.
- Ability to handle ambiguity and change comfortably.
Management experience in a retail service environment is required.
Kate Spade offers a comprehensive benefits package, including opportunities for professional development and a supportive work environment.
Kate Spade fosters a culture of inclusivity, innovation, and optimism, where employees are encouraged to express their creativity and individuality. The brand values strategic agility, effective team building, and managerial courage, creating a workplace where everyone feels a sense of belonging and is empowered to contribute to the brand's success.