Kate Spade Retail Supervisor

London • UK

Wednesday, December 11, 2024

Kate Spade New York, renowned for its vibrant and optimistic designs, is a global lifestyle brand offering a wide range of products, from handbags to home décor. As part of the Tapestry portfolio, a leading global house of brands, Kate Spade is committed to innovation, inclusivity, and the celebration of communities worldwide. Tapestry's dedication to equity, inclusion, and diversity is a cornerstone of its corporate ethos.

1. Ensure a customer-focused environment on the sales floor through exceptional floor supervision.
2. Maximize store productivity and profitability by assisting in team building, staff development, and goal setting.
3. Ensure compliance with all Kate Spade standards.
4. Lead by example and set the tone on the sales floor.
5. Provide feedback to the store team to exceed Kate Spade Service standards.
6. Create a high-energy, sales and service-focused environment.
7. Inspire the team to meet and exceed performance standards.
8. Maintain a confident and commanding floor presence.
9. Act as an advocate for the team and create partnerships with team members.
10. Represent the brand appropriately in all situations.

1. Experience in a retail service environment in a management position.
2. Ability to work a flexible schedule, including nights, weekends, and public holidays.

1. Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
2. Effective communication skills with customers and staff.
3. Ability to maneuver the sales floor efficiently.

Previous experience in a retail service environment in a management role is required.

Kate Spade offers a dynamic work environment with opportunities for career advancement within a rapidly expanding modern luxury brand.

Kate Spade fosters a culture of creativity, customer focus, and inclusivity. The brand values courage, strategic agility, and the development of effective teams, encouraging employees to embrace change and drive for results.