Kate Spade

Retail Supervisor

Kate Spade New York, launched in 1993, is a global lifestyle brand known for its colorful, bold, and optimistic designs. It offers a wide range of products including handbags, ready-to-wear, jewelry, footwear, and home décor. As part of the Tapestry portfolio, Kate Spade is committed to innovation, inclusivity, and a distinctive brand identity.

1. Create a high-energy, sales and service-focused environment.
2. Ensure all customers receive service according to the Kate Spade approach.
3. Inspire the team to meet and exceed performance standards.
4. Take initiative to address development needs.
5. Maintain a confident and commanding floor presence.
6. Act as an advocate for the team.
7. Create partnerships with team members.
8. Represent the brand appropriately in all situations.

1. Experience in a retail service environment in a management position.
2. Knowledge of Microsoft Excel, Word, PowerPoint, and Outlook.
3. Ability to communicate effectively with customers and staff.
4. Ability to work a flexible schedule, including nights, weekends, and public holidays.

1. Courage
2. Creativity
3. Customer Focus
4. Dealing with Ambiguity
5. Drive for Results
6. Interpersonal Savvy
7. Learning on the Fly

Experience in a retail service environment in a management position is required.

Kate Spade is an equal opportunity and affirmative action employer, committed to hiring and developing the best people.

The company fosters a culture of optimism, innovation, and inclusivity, with a focus on equity, inclusion, and diversity. The role is based in London, a vibrant and dynamic location.