Kate Spade Retail Store Supervisor

Kate Spade New York, founded in 1993, is a global lifestyle brand known for its colorful, bold, and optimistic designs. As part of the Tapestry portfolio, it offers a wide range of products including handbags, ready-to-wear, jewelry, footwear, and home décor. The brand is celebrated for its unique brand DNA and commitment to inclusivity, equity, and diversity.

1. Partner with Store Manager to develop business initiatives that build repeat business or attract new customers.
2. Communicate and achieve store productivity targets including sales per hour, average dollar transaction, units per transaction, and capture rate.
3. Ensure all associates complete the sales training program and develop strong product knowledge.
4. Model and supervise the selling environment, providing consistent coaching on sales training processes.
5. Achieve personal sales goals and educate the team on sales plans and store statistics.
6. Ensure the highest level of service is provided to all customers.
7. Understand and communicate the Kate Spade brand aesthetic and philosophy to the sales team and customers.
8. Perform and supervise store opening and closing procedures.
9. Accurately process all POS transactions and inventory functions.
10. Adhere to Kate Spade loss prevention policies and operational procedures.

1. Minimum 2-3 years’ experience in luxury goods or a comparable retail environment

1. Courage
2. Creativity
3. Customer Focus
4. Dealing with Ambiguity
5. Drive for Results
6. Interpersonal Savvy
7. Learning on the Fly
8. Strategic Agility
9. Developing Direct Reports and Others
10. Building Effective Teams

Minimum 2-3 years’ experience in luxury goods or a comparable retail environment.

Base pay range $17.00 to $21.00 hourly.

Kate Spade is an equal opportunity and affirmative action employer, providing reasonable accommodation for disabilities or religious beliefs.

Kate Spade fosters a fun, competitive, and inviting atmosphere with a focus on inclusivity and diversity. The workplace is located in Pleasant Prairie, WI, US.