Kate Spade Customer Experience Supervisor

San Diego • USA

Wednesday, June 25, 2025

Kate Spade, a prominent name in the luxury fashion industry, is renowned for its vibrant and sophisticated designs. As part of the Tapestry, Inc. family, Kate Spade offers a dynamic and inclusive work environment that nurtures creativity and innovation, providing employees with opportunities for growth and development within the global fashion landscape.

1. Oversee and enhance the customer experience at the retail location.
2. Lead and motivate a team of sales associates to achieve sales targets.
3. Ensure the store environment reflects the brand's image and standards.
4. Handle customer inquiries and resolve issues promptly and effectively.
5. Collaborate with management to implement sales strategies and promotions.

1. Previous experience in retail management or a supervisory role.
2. Strong understanding of luxury retail and customer service excellence.
3. Proven track record of achieving sales goals and team leadership.

1. Excellent communication and interpersonal skills.
2. Ability to lead and inspire a team.
3. Strong problem-solving and decision-making abilities.
4. Proficiency in retail management software and systems.

A minimum of 2 years in a supervisory role within the retail sector, preferably in luxury fashion.

High school diploma or equivalent required; Bachelor's degree preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Kate Spade fosters a culture of creativity and inclusivity, encouraging employees to express their individuality while working collaboratively towards common goals. The brand values diversity and is committed to creating a supportive and empowering environment for all team members.