John Lobb Sales Intern

Paris • France

Wednesday, February 26, 2025

Hermès, a renowned French family-owned and independent house since 1837, employs nearly 20,000 individuals globally. Driven by a continuous spirit of entrepreneurship and unwavering standards, Hermès fosters individual freedom and autonomy through responsible management. The company perpetuates the transmission of exceptional craftsmanship through a strong territorial presence, respecting both people and nature, which are sources of exceptional materials. Fifteen artisanal métiers fuel the creativity of the house, with collections showcased in over 300 stores worldwide. John Lobb, part of the Hermès group, is synonymous with exquisite craftsmanship and timeless elegance.

1. Embody the spirit, values, and heritage of John Lobb to clients.
2. Deliver a unique and memorable customer experience.
3. Address client needs and offer insightful suggestions to foster customer loyalty and increase store sales.
4. Welcome clients and execute sales of John Lobb products including shoes, belts, socks, small leather goods, and care products.
5. Collaborate with management and senior sales staff to understand sales dynamics and key performance indicators.
6. Actively participate in sales growth and client relationship development through targeted actions such as events, phoning, and remote sales.
7. Assist in stock management, product flow, and inventory coordination with the sales team.
8. Contribute to the store's upkeep and displays in line with merchandising guidelines.
9. Learn and apply shoe care techniques including polishing, glazing, and maintenance.
10. Adhere to store procedures (cash register, troubleshooting, after-sales service, security, etc.).

1. Student with ideally some prior successful business experience.
2. Excellent presentation and communication skills.
3. Dynamic, enthusiastic with exceptional interpersonal skills.
4. Passion for challenges and sales.
5. Fluent in English.

1. Customer service excellence
2. Sales acumen
3. Interpersonal communication
4. Product knowledge
5. Team collaboration
6. Problem-solving

Ideally some prior successful business experience.

Currently enrolled in a relevant academic program.

Opportunity to gain hands-on experience in a prestigious luxury retail environment.

Hermès and John Lobb cultivate a culture of excellence, creativity, and respect for tradition, offering a dynamic and supportive environment that encourages growth and innovation.