Jil Sander Client Advisor

Jil Sander, a distinguished name in the luxury fashion sector, is renowned for its commitment to design, quality, and functionality. As part of the OTB Fashion Group since 2021, the brand continues to innovate under the direction of Simone Bellotti. Jil Sander offers a sophisticated wardrobe for both men and women, characterized by a harmonious blend of contrasting elements, from technology to hand-crafted techniques, and from natural to high-performance materials. The brand's collaboration with artists and creatives further enriches its visionary approach.

1. Provide an exceptional in-store experience by understanding customer needs and expectations, and offering comprehensive product information.
2. Cultivate and maintain personalized relationships with clients, utilizing digital tools to enhance engagement.
3. Keep precise records of customer interactions and preferences for ongoing reference and follow-up.
4. Exhibit extensive brand and product knowledge, staying informed about luxury market trends and competitors.
5. Meet personal and store sales targets by effectively managing customer accounts through all sales stages.

1. 3-4 years of experience in luxury fashion retail.
2. Proficiency in German; additional language skills are advantageous.
3. Knowledge of back-of-house operations.

1. Strong communication skills, both verbal and written, in German.
2. Attention to detail and customer-focused approach.
3. Results-driven with excellent time management and problem-solving abilities.
4. Omni-channel retail orientation and flexible availability.

3-4 years of experience in the luxury fashion industry is required.

The role offers the opportunity to work within a prestigious luxury brand, providing exposure to a dynamic and creative environment.

Jil Sander fosters a culture of innovation and creativity, where collaboration with artists and artisans is encouraged to enhance the brand's vision. The workplace is dynamic, with a focus on balancing invention with the purity of form.