Jaeger LeCoultre Senior Sales Associate

Jaeger‑LeCoultre is a Swiss haute horlogerie manufacture renowned for its technical mastery and artisanal watchmaking. As a member of the Richemont group, the brand operates an international network of boutiques and emphasizes heritage, precision craftsmanship and personalised client service across its retail operations.

1. Drive boutique sales performance by proactively generating leads, closing transactions and exceeding individual sales targets.
2. Develop and maintain long‑term relationships with high‑net‑worth and repeat clients through personalised clienteling and follow‑up.
3. Demonstrate authoritative product knowledge of Jaeger‑LeCoultre timepieces and communicate technical features, provenance and service requirements.
4. Manage daily boutique operations including merchandising, stock control, visual presentation and point‑of‑sale procedures.
5. Coordinate with client services and after‑sales teams to ensure seamless delivery, servicing and warranty handling.
6. Represent the brand at in‑store events and private appointments; contribute to local marketing and CRM initiatives.
7. Ensure compliance with company policies on pricing, payments, security and loss prevention.

1. Proven track record in luxury retail sales, preferably in watches or fine jewellery.
2. Demonstrable ability to cultivate and retain affluent clientele and achieve consistent sales targets.
3. Outstanding interpersonal skills, with a service‑oriented demeanour and polished presentation.
4. Strong organisational skills and attention to detail in merchandising, inventory and CRM maintenance.
5. Flexible availability to work retail hours, including evenings and weekends.

Several years (typically 3+ years) of progressive luxury retail experience with demonstrated success selling watches or jewellery and working with VIP clients.

High school diploma or equivalent required; tertiary education in business, luxury brand management or a related field preferred.

The workplace culture values craftsmanship, meticulous attention to detail and an elevated standard of client care. Boutique teams operate in a collaborative, client‑centric environment where product expertise and discreet professionalism are rewarded.