Jaeger LeCoultre Senior Sales Associate

London • UK

Wednesday, February 26, 2025

Jaeger-LeCoultre, a prestigious brand under the Richemont Group, is renowned for its exquisite watchmaking and commitment to excellence. As part of Richemont, a global leader in luxury goods, Jaeger-LeCoultre offers an enriching environment that values diversity, creativity, and innovation, fostering a culture where employees can thrive and develop their potential.

1. Achieve and exceed personal and boutique sales targets.
2. Ensure high levels of client satisfaction through exceptional sales and after-sales service.
3. Nurture and maintain relationships with clients to generate sales leads.
4. Develop client strategies tailored to different client typologies.
5. Network within the Harrods and Knightsbridge environment to create sales opportunities.
6. Perform administrative tasks including client follow-up and handling inquiries.
7. Adhere to internal procedures and corporate guidelines for daily operations.
8. Maintain inventory quality and ensure exceptional selling conditions.
9. Represent the brand both inside and outside the boutique.
10. Strive to achieve 100% NPS and Mystery Shopping results.
11. Ensure impeccable grooming standards.
12. Manage after-sales service and client complaints efficiently.
13. Act as a brand ambassador, maintaining the integrity of its image.
14. Develop relationships within the Harrods ecosystem to build brand awareness.
15. Participate in off-site events and clienteling activities organized by the marketing team.

1. Proven sales track record in the luxury industry.
2. Competence in MS Office, especially Excel; knowledge of SAP is advantageous.
3. Effective interpersonal and communication skills.

1. Passionate and proactive with an enthusiastic approach.
2. Ability to multitask and prioritize effectively.
3. Excellent organizational skills.
4. Detail-oriented focus.

Proven experience in luxury sales, demonstrating a strong track record of achieving sales targets and providing exceptional client service.

Employees benefit from a supportive work environment that values diversity, empathy, and integrity, fostering both personal and professional growth.

Jaeger-LeCoultre, as part of the Richemont Group, embraces a culture of diversity, empathy, and integrity. The company values freedom, collegiality, and loyalty, creating an environment where creativity and innovation are encouraged, and employees are empowered to reach their full potential.