Jaeger LeCoultre Senior Sales Associate

Kuala Lumpur • Malaysia

Thursday, February 13, 2025

Jaeger-LeCoultre, a prestigious member of the Richemont Group, is renowned for its exquisite craftsmanship and innovative watchmaking. As an employer, Jaeger-LeCoultre offers a dynamic and enriching environment where employees are encouraged to excel and grow. The Maison is committed to sustainability and social responsibility, ensuring a positive impact on society and the environment.

1. Achieve and exceed monthly sales targets as directed by management.
2. Cultivate and maintain strong client relationships, representing the Maison both in and outside the boutique.
3. Proactively develop a client portfolio, focusing on high watchmaking and bespoke sales.
4. Ensure each client receives exceptional customer service, providing expert product knowledge and Maison history.
5. Assist clients with customer service needs, both pre- and post-sale.
6. Comply with all security and operational policies and procedures.
7. Assist with daily boutique operations, including set-up, breakdown, and maintenance of displays.
8. Participate in daily and annual inventories and cycle counts.
9. Support special projects such as price changes and back-office responsibilities.
10. Coordinate and manage ad-hoc projects, adhering to company policies and procedures.

1. 5+ years of experience in watches or high-value luxury product sales preferred.
2. Strong understanding of customer service needs and priorities.
3. Excellent computer skills; SAP exposure is a plus.
4. Strong attention to detail with the ability to manage multiple tasks simultaneously.

1. Excellent interpersonal and communication skills.
2. Self-starter with a team-player approach.
3. Ability to work retail hours, including nights and weekends.

A minimum of 5 years of experience in luxury sales, particularly in watches or high-value products, is preferred.

Employees will benefit from a customized training program and opportunities for professional development within the Richemont Group. The company is dedicated to managing its environmental footprint and contributing positively to society.

Jaeger-LeCoultre fosters a culture of excellence and innovation, deeply rooted in the transmission of knowledge and craftsmanship. The Maison values its people as its greatest asset, providing a supportive and enriching environment where employees can thrive.